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Why Buy Your Next Guitar from Sweetwater?

Guitars and basses go through our extensive 55-point Evaluation Checklist before they're added to our stock.

Playability

  • Stretch strings numerous times until stable tuning is achieved
  • Play open strings and check for buzz
  • Check string action height and set within standards
  • Check intonation with strobe tuner and adjust as needed
  • Play all notes on the fretboard and check for buzz
  • Play 1/2-step bends
  • Play whole-step and extreme bends
  • Play variety of chords and styles
  • Retune before repacking for shipping

Electronics

  • Check for smooth and noiseless operation of pots and switches
  • Check plug fit in output jack
  • Check pickup height
  • Test piezo functions
  • Test MIDI functions
  • Test push/pull pots
  • Test any specialized switching (Fender S1, mini toggles, etc.)
  • Test onboard tuner
  • Test onboard preamp and effects

Hardware

  • Check for smooth and noiseless operation of vibrato
  • Check tightness of output jack nut
  • Check strap buttons
  • Check tuning machines for proper operation and tension
  • Perform shake and vibration test

Fit & Finish

  • Headstock
  • Tuner buttons
  • Nut
  • Neck surface, including inlays
  • Frets
  • Side dots
  • Cutaways
  • Neck joint
  • Body back, including any back plates
  • Body sides, including hardware installation points
  • Body front, including pickguard

Final Prep

  • Polish headstock, recheck
  • Polish neck and back of body, recheck
  • Polish front, recheck
  • Inspect interior and exterior of case
  • White-glove repack

Case/Gig Bag/Box Contents

  • Vibrato arm
  • Tremolo/bridge cover
  • Allen wrench
  • Warranty form
  • Manual
  • Strap
  • Polish cloth
  • Certificate of Authenticity
  • Endpin
  • Hang tags
  • Picks
  • Power supply
  • Strap locks
  • Pickup covers
  • Pickguard
  • Humidifier

For a lot of people, buying a guitar or bass online is an out-of-the-ordinary experience. But tens of thousands of Sweetwater customers have discovered that we've put The Sweetwater Difference into every aspect of selecting, ordering, and receiving your new instrument! Watch the video or read below to find out why you'll never want to buy a guitar anywhere else!

See Each Instrument in Detail

Sweetwater's online Guitar Gallery lets you check out our world-class inventory of guitars in up-close, multi-photo detail. Get a good, long look at your dream guitar without leaving your chair!

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Low Prices, Best Selection

When you buy from Sweetwater, you're getting the best value you can get anywhere! We've partnered with over 30 guitar manufacturers to be able to offer more guitars at fantastic prices!

Factory Fresh

Your Sweetwater guitar hasn't been hanging in a store, suffering the abuses of dozens of would-be players. After our experts inspect and photograph each guitar it's safely stored in our climate-controlled warehouse.

Exclusive FREE 2-Year Warranty

Your purchase is protected by Total Confidence Coverage, our exclusive FREE 2-year Warranty, which comes "in the box" with nearly every product we offer!

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55-point Guitar Evaluation

Before your guitar leaves Sweetwater, it undergoes an extensive 55-point inspection by our experts. We make sure it's safe, sound, and ready to play right out of the box.

FREE Shipping

No minimum purchase, every guitar we stock qualifies. Sweetwater offers the best FREE shipping deal on the planet!

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Advice from Someone Who Knows

Get professional advice from a Sweetwater Sales Engineer who knows guitars and understands your needs. We'll help you find the instrument that's just right for you.

Unmatched Service and Support

Everything you buy at Sweetwater is backed up by the best service and support team in the business. From our in-house Service Department to our FREE online support network, we've got you covered.

  • Buying Guide: Electric Guitars
    Who hasn't dreamed of playing guitar in front of thousands of screaming fans? We might not be able to help you play any better, but we can put the right axe in your hands! Learn More  >>
  • Buying Guide: Bass Guitars
    Part rhythm, part melody, there's simply no denying the importance of the bass guitar in modern music. This Sweetwater Buying Guide covers critical information that can help you choose the right bass guitar for your needs. Learn More  >>
  • Buying Guide: Acoustic Guitars
    Choosing a new acoustic guitar is an exciting process! And although there are hundreds upon hundreds of great instruments out there asking for your attention, your decision doesn't have to feel overwhelming at all. In fact, the best first step to take is easy - just decide how you really intend to use the instrument. Learn More  >>
  • Buying Guide: Guitar Amps
    Sweetwater has the right amp to get your musical message out to your audience! This Sweetwater Buying Guide includes information that can help you choose a Guitar Amp for your needs. Learn More  >>

Sweetwater Sound Inc.
5501 U.S. Hwy 30 W
Fort Wayne, IN 46818
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Toll Free (800) 222-4700
Español (800) 222-4701
Local (260) 432-8176
Fax (260) 432-1758
E-mail us

Phone & Retail Store Hours:
9–9 Monday–Thursday
9–8 Friday
9–7 Saturday
(All hours listed are Eastern Time.)

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