Item arrived with incorrect power supply. Seller initially demurred a partial refund to rectify the error. However, thanks to my Sweetwater Sales Engineer, Nick Horn, and Sweetwater Parts rep Darryl Evans, and a Gear Exchange whose name I cannot now remember, the partial refund was processed, a new Power Supply was purchased and delivered. The now works flawlessly, and I could not be happier.

Seller Response

The reality here is you claim I sent you a bogus power supply, yet you refused to send it back to me for testing and/or replacement. I declined your refund request because you NEVER contacted me about the power supply issue until AFTER you reached out to Sweetwater about a replacement, and as per Sweetwater, you wanted three times what a 24-volt power supply cost anywhere else. When Sweetwater notified me of your request, I offered you a full refund if you returned the unit to me, but you never responded to that message, either. The power supply I sent you was the very same power supply I got with that unit when I purchased it, yet you chose NOT to give me an opportunity to address your alleged issue. While I admit it's possible I did make a mistake, had I done so I would most certainly have owned up to it and made things right for you, but you never gave me a chance.

Used TC Electronic Plethora X3 TonePrint Multi-FX Pedalboard

Mint

Purchased By: L***. Date Ordered: April 18, 2026 Date Reviewed: April 28, 2026

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Thank you for the great deal on this amazing Plethora X3! The nearly pristine unit arrived in its original box, and perfectly packed for shipping. It was as clean and well taken care of as advertised, and I am thoroughly enjoying this very versatile sound shaping tool as it integrates perfectly in with my other effects.

Used Ibanez UE 305 Multi-FX Unit

Good

Purchased By: k***d Date Ordered: January 15, 2023 Date Reviewed: January 21, 2023

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Great seller. Item as described and shipped fast. Thanks!!!

JaxGear

I've been playing guitar since `64, went a little crazy with retail therapy during quarantine, and now have a house full of gear just sitting idle. Unless otherwise noted, everything is in excellent condition. Local pick-up preferred.

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Seller Reviews

Used Hughes & Kettner Ampman Classic

Rating

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Seller Response

Used TC Electronic Plethora X3 TonePrint Multi-FX Pedalboard

Rating

Feedback

Used Ibanez UE 305 Multi-FX Unit

Rating

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I've been playing guitar since `64, went a little crazy with retail therapy during quarantine, and now have a house full of gear just sitting idle. Unless otherwise noted, everything is in excellent condition.

Local pick-up preferred.