Used Music Gear & Audio Marketplace - Gear Exchange
Sweetwater Customer Since 2020
(17)
Small basement online store buying and selling used guitars specializing in pointy guitars and all things metal.
Seller Review Summary
3.5 out of 5
Seller Reviews
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Jackson RR1 arrived with a completely broken neck, splintered all the way through and including the fretboard. What was weird about it was paper had been taped around that area of the neck. That, along with no case damage or splinters in the case lead me to believe the guitar was shipped with a broken neck. I reached out to the seller multiple times and had to escalate it to Sweetwater. The seller prolonged the process by not replying to them either it seems as it took over a week to get a return approved. Then the seller missed accepting the guitar, causing more delays. I still haven't heard a word from the seller in this entire process. The guitar was described as Excellent condition but there were several dings and chips on the body not pictured or mentioned. The smell of smoke was also bad but nothing compared to the damage. This is the first negative review I've had to leave a seller with years of dealing on different sites but I would strongly suggest avoiding this one.Rating
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After buying and receiving I read couple other comments about the cigarette smoke smell. This is not minor it’s as if it was out in a barbecue smoker grille .took me 2 Days of heavy cleaning to be able To tolerate it. . The power chord was not in listing that needs replacing as 2” of the shielding was musing and covered with black tape . One the inputs in extension cabinet is broken won’t clamp in. It does work . Seller should do a detailed description of product. .Used Jackson Demmelition PDXT King V
Excellent
Purchased By:
J***.
Date Ordered:
May 22, 2025
Date Reviewed:
May 24, 2025
Rating
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People were WHINING about cigarette smoke in other reviews for GuitarzFromHell. I say fire it up! GuitarzFromHell has cool guitars and stuff the guitar I got kicked butt! (THEY WONT LET ME SWEAR IN THIS REVIEW !) If cigarette smell bothers you.You ain’t metal! I’ll definitely buy off of GuitarzFromHell all day long! I don’t ever leave reviews but I liked the guitar I got so much I had to say hell yeah! GuitarzFromHell kicks butt definitely buy from him. You ain’t metal if smoke bothers you! Thanks again GuitarzFromHell you’re the best. And fire it up all day long! Fire it up fire it up fire it up!!!!!!!!!!!!!!!Used Washburn Dimebag Dime V Camo
Excellent
Purchased By:
T***T
Date Ordered:
May 7, 2025
Date Reviewed:
May 21, 2025
Rating
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I would strongly recommend against buying anything from this deceptive seller. The guitar was nowhere near 'excellent' as described. I looked over the pictures very carefully and felt I knew what I was getting but I was misled. I expected it to smell like cigarettes, which it did however there were far more issues beyond just that. Multiple holes in the guitar from strap mounts being re-located. A ding to the side of headstock. A significant ding on one of the body points which has cracked the front & looks like it could give way at any moment. The neck has several gouges that you can certainly feel when playing. Some cracking on top where the neck joint is, various scuffs/scratches on points and on the front/back & lastly, the nut looks like it was maybe replaced & not done very well. NONE of these issues were pictured or represented as they should have been in the listing for this guitar. Had to engage Sweetwater for help. Do yourself a huge favor & steer very clear of this seller!!Used Jackson Rhoads RR5 Pro Japan MIJ
Excellent
Purchased By:
J***o
Date Ordered:
April 5, 2025
Date Reviewed:
April 19, 2025
Rating
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This will be a 2 part review. For this purchase, guitar did not arrive as described. There were paint chips on the fins that were not disclosed and seller only took photos of the good sides. New bridge was advertised and received an old used bridge. Packaging was well, but odd. Strange odor in box. Reached out to seller and was ignored. Sweetwater reached out and seller ignored them as well. Sweetwater made the decision and gave a partial refund. previously a guitar was purchased by me from this seller and the seller stopped responding. Said guitar was dropped off and shipped but it never was, seller stopped responding entirely. Sweetwater got involved and seller ignored them too. Order was cancelled. Seller consistently ignores customers, dishonest in descriptions and not truthful photos. Sweetwater verified this is an ongoing issue with this seller with others as well. Ignore seller response on review. Very dishonest sweetwater needs to ban this seller. Avoid this guy at all costs.Used B.C. Rich Warlock NT Red BC RICH
Excellent
Purchased By:
B***.
Date Ordered:
March 24, 2025
Date Reviewed:
March 31, 2025
Rating
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Guitar shipped out very quickly. Packed so well it could survive the apocalypse. Extremely happy with my purchase. Thank You! \m/Used Dean Dime Dimebag Stealth Dimeslime
Excellent
Purchased By:
j***k
Date Ordered:
February 27, 2025
Date Reviewed:
March 7, 2025
