Tone knob is non-functional and loose. It's missing a small screw as well. When an item condition is listed as "good" or "excellent" it needs to be fully functional. I won't be buying anything via "Gear Exchange" ever again for my large public schoool program.

Used Fender American Performer Stratocaster HSS - Satin Surf Green with Maple Fingerboard

Mint

Purchased By: b***s Date Ordered: March 26, 2026 Date Reviewed: May 4, 2026

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Guitar is like new.

Used Gibson 2012 Gibson Les Paul Traditional Pro Pelham Blue

Good

Purchased By: P***. Date Ordered: March 15, 2026 Date Reviewed: March 19, 2026

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Fantastic communication the guitar was beautiful. I have no complaints. I will use gear exchange again. The guitar got to my house within two days. Thanks again.

Used Sterling Ray34 Poplar Burl

Excellent

Purchased By: T***r Date Ordered: February 26, 2026 Date Reviewed: March 2, 2026

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I am absolutely over the moon about this bass! They only made the Ray34 in Korea for a few years before they sent them to Indonesia, where the quality suffered a bit. As far as the Sterling line goes, it’s the closest you can get to a real Ernie Ball. This one is in excellent condition. It’s an absolutely beautiful instrument. I’m extremely happy.

Used Sire Larry Carlton S7 FM New Gen Electric Guitar - Transparent Blue, Maple Fingerboard

Mint

Purchased By: J***. Date Ordered: February 16, 2026 Date Reviewed: February 19, 2026

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Great seller, great guitar, super fast shipping!

Used PRS S2 McCarty 594 Electric Guitar - Dark Cherry Sunburst - new

Mint

Purchased By: B***. Date Ordered: February 5, 2026 Date Reviewed: February 9, 2026

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Great seller, good communication, fast shipper. The guitar arrived in great shape, new strings, set up to perfection. Thanks for the good experience. I'm happy to add the PRS S2 McCarty 594 Thinline to my collection. Barb Cheron, Wisconsin

Used Yamaha SA2200 like new

Mint

Purchased By: J***. Date Ordered: December 19, 2025 Date Reviewed: December 25, 2025

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Good communication. Item was well packed for shipping. Item is just as described. Good seller experience, Thank You!

Used Recording King Tonewood Reserve Elite Dreadnought Acoustic Guitar - RD-342

Mint

Purchased By: D***. Date Ordered: December 8, 2025 Date Reviewed: December 18, 2025

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A plus seller and customer service

Used Fender American Professional Olympic White

Excellent

Purchased By: c***n Date Ordered: August 1, 2025 Date Reviewed: August 14, 2025

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Unfortunately this sale didn't work out for me. Unknown to the seller, there was a change to the guitar Tremolo. He was gracious enough to allow return, and even helped with return shipping. Thanks!

Used Sterling By Music Man Axis Flame Maple Electric Guitar - Trans Gold

Mint

Purchased By: y***. Date Ordered: December 28, 2023 Date Reviewed: January 4, 2024

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Awesome seller! Great deal and super fast shipping. Thank you so much!