Used Music Gear & Audio Marketplace - Gear Exchange
 
Glen Oaks, NY
Sweetwater Customer Since 2009
(8)

Seller Review Summary

4.5 out of 5
8 Customer Ratings
5 Star
75%
4 Star
0%
3 Star
25%
2 Star
0%
1 Star
0%

Seller Reviews

Purchased By: B***. Date Ordered: March 31, 2026 Date Reviewed: April 9, 2026

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Thanks!!
Purchased By: m***b Date Ordered: February 16, 2026 Date Reviewed: February 21, 2026

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Item in great shape, prompt shipping and great communication.
Purchased By: w***e Date Ordered: February 5, 2026 Date Reviewed: February 10, 2026

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Great to work with. Exactly as described and received quickly. Thanks!
Purchased By: s***n Date Ordered: May 20, 2025 Date Reviewed: May 26, 2025

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Very nice bargain for the quality of cymbal- thank you!
Purchased By: r***1 Date Ordered: March 29, 2024 Date Reviewed: April 9, 2024

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Generally deal was smooth, but ended up with hard failure requiring repair. I am to blame as I cooperated with seller request to resolve a noise problem reported upon receiving. Don’t do this… return it. I thought problem was fixed by swapping a power tube and agreed to partial refund for new tubes. Accepting partial refund closes sale and there’s no recourse unless seller calls GX. I purchased new power tubes and original problem came back when installed (within 7 day return window). At this point I informed seller and requested return. Called GX support and was told it’s too late unless seller calls them. I messaged seller and after that they blocked my messages. No nasty messages sent. I won’t criticize seller, there’s too many possibilities that may have gone wrong. From their perspective I messed with amp. Reality gray here. Protect yourself, don’t be lulled to feeling safe because GX is owned by Sweetwater. Feedback given to GX to help future buyers.
Purchased By: S***. Date Ordered: March 25, 2024 Date Reviewed: April 1, 2024

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Not mint. It functions adequately and the price reflects that. I bought this particular one because the description was”mint”. It has obvious wear and Velcro tape on the bottom of the pedal. The knobs are a bit sticky. I will clean it up and it will be fine, but it’s not as described. You get what you pay for.

Seller Response

Hi there, I'm sorry you are not 100 % happy with your purchase. I did not remove the velcro from the pedal, since most players typically like to have it on for their pedal boards. The knobs never felt sticky to me or I would have addresssed it on my end. That being said, I do strive for customer satisfaction and if you would like to return the pedal I will offer you a full refund, no problem With Warmest Regards, Harvey @ Best Gear
Purchased By: g***1 Date Ordered: December 9, 2023 Date Reviewed: December 20, 2023

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Purchased By: J***. Date Ordered: October 4, 2023 Date Reviewed: October 10, 2023

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Received very quickly! Great item.

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