{"id":32183,"date":"2007-09-24T00:00:00","date_gmt":"2007-09-24T00:00:00","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?p=32183"},"modified":"2007-09-24T00:00:00","modified_gmt":"2007-09-24T00:00:00","slug":"bias-authorization-manager-accept-serial-number-software-launch-what","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/bias-authorization-manager-accept-serial-number-software-launch-what\/","title":{"rendered":"The BIAS Authorization Manager won&#8217;t accept my Serial Number and my software won&#8217;t launch.  What can I do?"},"content":{"rendered":"<p>A permissions error on your Mac could be preventing your BIAS installer\/updater from creating the folder needed to store authorization files that are part of BIAS&#8217;s new authorization system.  <\/p>\n<p>To remedy this, go to MacHD > Library > Application Support > BIAS.  Inside the BIAS folder there should be a folder called &#8220;Licenses.&#8221;  If this folder is not there you will need to make one, but first you&#8217;ll need to change the permissions for the BIAS folder.  To do this:<\/p>\n<p>1) In MacHD > Library > Application Support, single-click on the BIAS folder to highlight\/select it.  Go to the File menu at the top of your screen and choose &#8220;Get Info.&#8221;<\/p>\n<p>2) In the Info window, under &#8220;Ownership and Permissions,&#8221; make sure that it is set to &#8220;Read and Write.&#8221;<\/p>\n<p>3) Click the triangle to the left of &#8220;Details&#8221; to expand the Info window.  Click on &#8220;Apply to Enclosed Items&#8230;&#8221;  You will be asked if you want to proceed: click &#8220;OK.&#8221;  You will be prompted to enter your Administrator password.<\/p>\n<p>Once the permissions are set properly for the BIAS folder, you&#8217;ll need to create the &#8220;Licenses&#8221; folder.  To do this:<\/p>\n<p>1) From the Desktop, hold down the Shift + Apple + N keys on your keyboard.  This will create a new &#8220;untitled folder.&#8221;  Name the folder &#8220;Licenses&#8221; (making sure to capitalize the L).<\/p>\n<p>2) Drag-and-drop the Licenses folder you just created into the BIAS folder in MacHD > Library > Application Support.<\/p>\n<p>You should now be able to authorize and open your BIAS software.<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"storecat":[],"itemids":[27228,20873,13556],"manufacturers":[33221],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the The BIAS Authorization Manager won&#039;t accept my Serial Number and my software won&#039;t launch.  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To remedy this, go to MacHD > Library > Application Support > BIAS. Inside the BIAS folder there should be a folder called &#8220;Licenses.&#8221; If this [&hellip;]","og_url":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/bias-authorization-manager-accept-serial-number-software-launch-what\/","og_site_name":"SweetCare","twitter_card":"summary","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.sweetwater.com\/sweetcare\/#website","url":"https:\/\/www.sweetwater.com\/sweetcare\/","name":"SweetCare","description":"Service and Support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sweetwater.com\/sweetcare\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/bias-authorization-manager-accept-serial-number-software-launch-what\/#webpage","url":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/bias-authorization-manager-accept-serial-number-software-launch-what\/","name":"The BIAS Authorization Manager won't accept my Serial Number and my software won't launch. 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