{"id":32179,"date":"2007-09-20T00:00:00","date_gmt":"2007-09-20T00:00:00","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?p=32179"},"modified":"2007-09-20T00:00:00","modified_gmt":"2007-09-20T00:00:00","slug":"installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/","title":{"rendered":"I&#8217;ve installed Protools HD v7.3.x and it regonizes that the the SyncIO has the wrong firmware, but doesn&#8217;t give an &#8220;Update Firmware&#8221; button."},"content":{"rendered":"<p>Digidesign has changed the method of updating the firmware on the SyncIO with v7.3 or later.<\/p>\n<p>To update your SYNC I\/O firmware:<br \/>1) Connect the SYNC I\/O to the Digiserial port of the core card in your Pro Tools system.<br \/>2) Pro Tools software must NOT be running.<br \/>3) Launch the Digitest application.<\/p>\n<p>Mac HD > Applications > Pro Tools > Pro Tools Utilities > Digitest<br \/>-or-<br \/>Local Disk C: (system drive) > Program Files > Digidesign > Pro Tools > Pro Tools Utilities > Digitest<\/p>\n<p>4) In the Digitest application, click on the Synchronizer Firmware Tab, and choose the slot containing the HD Core Card in the pop-up menu.<br \/>5) Select DigiSerial Port and click Begin Update.<br \/>6) Navigate to the Sync I\/O Firmware file <\/p>\n<p>Mac HD > Applications > Pro Tools > Pro Tools Utilities > SYNCfirmware111.SYC<br \/>-or-<br \/>Local Disk C: (system drive) > Program Files > Digidesign > Pro Tools > Pro Tools Utilities > SYNCfirmware111.SYC<\/p>\n<p>7) Follow the onscreen instructions to complete the update.<br \/>Note: If you receive a message that the SYNC I\/O firmware update aborted, do the following:<br \/>1) Make sure the SYNC I\/O is properly connected to the DigiSerial Port on the HD Core card and that the slot containing the HD Core card is selected in DigiTest.<br \/>2) Power cycle the SYNC I\/O and repeat the update steps.<br \/>(Taken from the &#8220;Read Me&#8221; which documents compatibility details and known issues for using SYNC I\/O with Pro Tools 7.3.0)<\/p>\n<p>http:\/\/www.digidesign.com\/index.cfm?navid=54&#038;langid=100&#038;itemid=24082<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[35220],"storecat":[],"itemids":[],"manufacturers":[33300],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the I&#039;ve installed Protools HD v7.3.x and it regonizes that the the SyncIO has the wrong firmware, but doesn&#039;t give an &quot;Update Firmware&quot; button. page at Sweetwater \u2014 the world&#039;s leading music technology and instrument retailer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I&#039;ve installed Protools HD v7.3.x and it regonizes that the the SyncIO has the wrong firmware, but doesn&#039;t give an &quot;Update Firmware&quot; button. - SweetCare\" \/>\n<meta property=\"og:description\" content=\"Digidesign has changed the method of updating the firmware on the SyncIO with v7.3 or later. To update your SYNC I\/O firmware:1) Connect the SYNC I\/O to the Digiserial port of the core card in your Pro Tools system.2) Pro Tools software must NOT be running.3) Launch the Digitest application. 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To update your SYNC I\/O firmware:1) Connect the SYNC I\/O to the Digiserial port of the core card in your Pro Tools system.2) Pro Tools software must NOT be running.3) Launch the Digitest application. Mac HD > Applications > [&hellip;]","og_url":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/","og_site_name":"SweetCare","twitter_card":"summary","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.sweetwater.com\/sweetcare\/#website","url":"https:\/\/www.sweetwater.com\/sweetcare\/","name":"SweetCare","description":"Service and Support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sweetwater.com\/sweetcare\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/#webpage","url":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/","name":"I've installed Protools HD v7.3.x and it regonizes that the the SyncIO has the wrong firmware, but doesn't give an \"Update Firmware\" button. - SweetCare","isPartOf":{"@id":"https:\/\/www.sweetwater.com\/sweetcare\/#website"},"datePublished":"2007-09-20T00:00:00+00:00","dateModified":"2007-09-20T00:00:00+00:00","breadcrumb":{"@id":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/installed-protools-hd-v73x-regonizes-syncio-wrong-firmware-give\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sweetwater.com\/sweetcare\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/"},{"@type":"ListItem","position":3,"name":"I&#8217;ve installed Protools HD v7.3.x and it regonizes that the the SyncIO has the wrong firmware, but doesn&#8217;t give an &#8220;Update Firmware&#8221; button."}]}]}},"_links":{"self":[{"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/articles\/32179"}],"collection":[{"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/types\/articles"}],"version-history":[{"count":0,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/articles\/32179\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/media?parent=32179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/categories?post=32179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/tags?post=32179"},{"taxonomy":"storecat","embeddable":true,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/storecat?post=32179"},{"taxonomy":"itemids","embeddable":true,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/itemids?post=32179"},{"taxonomy":"manufacturers","embeddable":true,"href":"https:\/\/www.sweetwater.com\/sweetcare\/wp-json\/wp\/v2\/manufacturers?post=32179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}