{"id":30498,"date":"2006-05-04T00:00:00","date_gmt":"2006-05-04T00:00:00","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?p=30498"},"modified":"2007-04-27T00:00:00","modified_gmt":"2007-04-27T00:00:00","slug":"cd-rom-dvd-rom-optical-drive-not-working-right","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/cd-rom-dvd-rom-optical-drive-not-working-right\/","title":{"rendered":"My CD Rom DVD ROm Optical Drive is not working right, or will not open."},"content":{"rendered":"<p>Occasionally, the cable connecting the Optical (CD\/DVD Drive)<br \/>in computers come loose (usually after moving the machine or shipping it)<br \/>If your Creation Station computer is doing this please call  Sweetwater Technical Support (800 222 4700 ext 6400)<\/p>\n<p>If you are unable to call (after hours, Sunday, etc), you could try correcting this yourself:<br \/>1. Carefully unplug your computer from the wall.<br \/>2. Open the case  <br \/>   &#8211; CSRack: Top slides off toward the back after  3 screws<br \/>(1 in back 1 on each side)<br \/>   &#8211; CSTower: Slide the left side off using lever on rear of machine.<br \/>3. Locate the back of the CD\/DVD Drive, make sure connections are tight on both the Power connector (White)<br \/>And the wider (ribbon connector)<br \/>Also check the &#8220;other&#8221; end of the  ribbon  connector where it  plugs into mother board.<br \/>4. Close case.<\/p>\n<p>If this doesnt work, please call during business hours 800 222 4700 ext 6400 or sumbit a support request at www.sweetwater.com\/sweetcare\/<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"storecat":[],"itemids":[20269,20294,20299,20306,20340],"manufacturers":[33772],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the My CD Rom DVD ROm Optical Drive is not working right, or will not open. page at Sweetwater \u2014 the world&#039;s leading music technology and instrument retailer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/cd-rom-dvd-rom-optical-drive-not-working-right\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My CD Rom DVD ROm Optical Drive is not working right, or will not open. - SweetCare\" \/>\n<meta property=\"og:description\" content=\"Occasionally, the cable connecting the Optical (CD\/DVD Drive)in computers come loose (usually after moving the machine or shipping it)If your Creation Station computer is doing this please call Sweetwater Technical Support (800 222 4700 ext 6400) If you are unable to call (after hours, Sunday, etc), you could try correcting this yourself:1. 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