{"id":27119,"date":"2003-09-17T00:00:00","date_gmt":"2003-09-17T00:00:00","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?p=27119"},"modified":"2007-04-27T00:00:00","modified_gmt":"2007-04-27T00:00:00","slug":"having-traktor-installation-problems-send-native-instruments-system-info","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/having-traktor-installation-problems-send-native-instruments-system-info\/","title":{"rendered":"I am having Traktor installation or other problems, how can I send Native Instruments my system info?"},"content":{"rendered":"<p>IHere is how you should complete this: <\/p>\n<p>Select &#8220;expert tools&#8221; from the main menu <\/p>\n<p>select &#8220;save system information&#8221;<\/p>\n<p>You are presented with a location to save the file.<\/p>\n<p>Select &#8220;floppy disk&#8221; if you have a floppy drive (recommended)<\/p>\n<p>First available FAT partition. Do this only if you know you have a FAT 16\/32 partition(windows XP users probably have NTFS, not FAT 32)<\/p>\n<p>Traktor FS partition on HDD. Saves the file to a LINUX partition but you need a special application to extract it. This file is located here:<br \/>http:\/\/uranus.it.swin.edu.au\/~jn\/explore2fs\/explore2fs-1.00pre6.zip<\/p>\n<p>When you have saved this file, locate it by searching your drive for a file called &#8220;nisinfo.zip&#8221;<\/p>\n<p>After you saved this file, you must send it to us. The Traktor FS online support form provides a field to upload the file alongside your bug report. <br \/>You may also send this file as an email attachment.(recommended)<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[35561],"storecat":[],"itemids":[],"manufacturers":[33581],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the I am having Traktor installation or other problems, how can I send Native Instruments my system info? page at Sweetwater \u2014 the world&#039;s leading music technology and instrument retailer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/having-traktor-installation-problems-send-native-instruments-system-info\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I am having Traktor installation or other problems, how can I send Native Instruments my system info? - SweetCare\" \/>\n<meta property=\"og:description\" content=\"IHere is how you should complete this: Select &#8220;expert tools&#8221; from the main menu select &#8220;save system information&#8221; You are presented with a location to save the file. 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