{"id":1782309,"date":"2024-07-24T09:23:42","date_gmt":"2024-07-24T13:23:42","guid":{"rendered":"https:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1782309"},"modified":"2024-10-17T10:35:10","modified_gmt":"2024-10-17T14:35:10","slug":"ginger-audio-software-activation-instructions","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/ginger-audio-software-activation-instructions\/","title":{"rendered":"Ginger Audio Software Activation Instructions"},"content":{"rendered":"\n<p>In this guide, we will show you how to redeem, install, and activate your new Ginger Audio software. Follow the sections below to get started.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fff5c7\"><strong>IMPORTANT! <\/strong>Ginger Audio products are only compatible with Mac computers and Stream Deck!<\/p>\n\n\n\n<ol type=\"1\"><li><strong><a href=\"#Redeem-the-Software\">Redeem the Software<\/a><\/strong><\/li><li><span style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\"><strong><a href=\"#Install-and-Activate\">Install and Activate<\/a><\/strong><\/span><\/li><\/ol>\n\n\n\n<h2 id=\"Redeem-the-Software\">Redeem the Software<\/h2>\n\n\n\n<p>To redeem your Ginger Audio software, you must sign in to your account page. No unique password is necessary, as Ginger Audio will send unique sign-in links whenever you need to access your account.<\/p>\n\n\n\n<ol type=\"1\"><li>Go to the <a href=\"https:\/\/gingeraudio.com\/user\/\">Ginger Audio sign-in page<\/a> and enter your email. Ginger Audio will then send you a sign-in link to log into your account.<ul><li>If you don\u2019t see the email, check your spam folder!<\/li><\/ul><\/li><li>On your account page, scroll to the bottom and click <strong>Use Redeem Code<\/strong>.<\/li><li>Copy and paste the Redeem Code you received from your Sweetwater Sales Engineer, then click <strong>Redeem<\/strong>.<ul><li>This is the only time you will use this Redeem Code in the activation process!<\/li><\/ul><\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/gingeraudio.com\/user\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2024\/07\/Ginger-Audio-account-sign-in-page.png\" alt=\"Ginger Audio account sign in page\" class=\"wp-image-1782310\" width=\"388\" height=\"367\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2024\/07\/Ginger-Audio-account-sign-in-page.png 776w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2024\/07\/Ginger-Audio-account-sign-in-page-300x284.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2024\/07\/Ginger-Audio-account-sign-in-page-768x726.png 768w\" sizes=\"(max-width: 388px) 100vw, 388px\" \/><\/a><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>Click the image to sign into your Ginger Audio account<\/em><\/p>\n\n\n\n<h2 id=\"Install-and-Activate\">Install and Activate<\/h2>\n\n\n\n<p>Once you have redeemed the code, you can then install and activate the software.<\/p>\n\n\n\n<ol type=\"1\"><li>Click <strong>My Products<\/strong> and download it for your Mac or Stream Deck.<\/li><li>Navigate to your <em>Downloads <\/em>folder, launch the installer, and follow the on-screen prompts.<\/li><li>Once complete, launch the software, click <strong>Settings, <\/strong>and select <strong>Activate\/De-activate License<\/strong>.<\/li><li>Enter your Ginger Audio account email, copy and paste the <em>Activation Code <\/em>located in your Ginger Audio account, and click <strong>Activate<\/strong>.<\/li><li>Enjoy your new software!<\/li><\/ol>\n","protected":false},"featured_media":1782311,"template":"","categories":[429786],"tags":[526486,142715,131759],"storecat":[],"itemids":[489759,490637,490636,490635],"manufacturers":[492784],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"In this guide, we will show you how to redeem, install, and activate your new Ginger Audio software. 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