{"id":1772725,"date":"2022-02-28T18:19:48","date_gmt":"2022-02-28T18:19:48","guid":{"rendered":"https:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1772725"},"modified":"2022-02-28T18:20:15","modified_gmt":"2022-02-28T18:20:15","slug":"how-to-troubleshoot-system-issues-on-windows","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-troubleshoot-system-issues-on-windows\/","title":{"rendered":"How to Troubleshoot System Issues on Windows"},"content":{"rendered":"\n<p>There may come a time when your Windows PC starts behaving erratically. This could be Windows freezing, a BSOD <em>(Blue Screen of Death)<\/em>, sudden sluggish performance, or even random computer crashes. It can cause an endless number of headaches, and even worse, can stop you dead in your tracks.<\/p>\n\n\n\n<p>If this is the case, you can turn to Windows\u2019 built-in system tools to troubleshoot and help pinpoint where the issue lies. It can be caused by something as simple as a corrupt system file or driver, a suspected virus or malware on the system drive, a failing hard drive, or even a bad stick of RAM. We have created all the content you need to fix some of the most common issues you may run into.<\/p>\n\n\n\n<p>We recommend troubleshooting in the following order when dealing with system issues. If running these commands in a normal Windows environment doesn\u2019t work, run them in Safe Mode or Windows Recovery Mode.<br><\/p>\n\n\n\n<ol type=\"1\"><li><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-system-file-checker-in-windows\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Use System File Checker in Windows<\/strong><\/a><\/li><li><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-chkdsk-in-windows\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Use CHKDSK in Windows<\/strong><\/a><\/li><li><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-dism-to-repair-windows-image\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Use DISM to Repair Windows Image<\/strong><\/a><\/li><li><strong><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-test-ram-for-windows-pc\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Test RAM for Windows PC<\/a><\/strong><\/li><\/ol>\n\n\n\n<p class=\"has-text-align-right\"><a href=\"#Getting-started\" target=\"_blank\" class=\"button flat s blue\">Return to top<\/a><\/p>\n\n\n\n\n\n<p>Before we get started, in these guides we will be using terminology that you will need to know when troubleshooting. Be sure to keep this tab open in case you need to refer back to it.<\/p>\n\n\n\n<ul><li><strong>Elevated Command Prompt<\/strong>: This means you will need to have Administrator rights to perform anything. <strong><\/strong><ul><li>To open an instance: Click the <strong>Windows <\/strong>icon, type <strong>cmd<\/strong>, then right-click <strong>Command Prompt<\/strong> and choose <strong>Run as Administrator<\/strong>. You should see <em>C:\\WINDOWS\\system32&gt; <\/em>in the Command Prompt window.<\/li><\/ul><\/li><li><strong>&lt;volume&gt;<\/strong>: The drive letter followed by a colon. For example, if you\u2019re troubleshooting your C Drive, you will need to type c: [Note: Drive names are not case sensitive.]<strong><\/strong><\/li><li><strong>Local drive<\/strong>: A hard drive that is physically connected to the computer.<strong><\/strong><\/li><li><strong>Physical sector: <\/strong>What the hard drive reads and writes.<strong><\/strong><\/li><li><strong>Logical sector: <\/strong>What you ask the hard drive to read or write.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"466\" height=\"512\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/elevated-command-prompt.jpg\" alt=\"elevated command prompt\" class=\"wp-image-1772767\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/elevated-command-prompt.jpg 466w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/elevated-command-prompt-273x300.jpg 273w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Elevated Command Prompt<\/em><\/p>\n\n\n\n<p class=\"has-text-align-right\"><a href=\"#Getting-started\" target=\"_blank\" class=\"button flat s blue\">Return to top<\/a><\/p>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-dism-to-repair-windows-image\/\" class=\"relatedcontent_link\" class=\"wp-block-cgb-block-related-content\"><div class=\"relatedcontent_block\" style=\"background-image:url(https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/dism-featured-image-100.jpg);background-size:cover;background-position:center\"><div class=\"relatedcontent_overlay_content\"><\/div><div class=\"relatedcontent-text relatedcontent_content\"><p class=\"relatedcontent_title\" style=\"color:#fff\">How To Use DISM To Repair Windows Image<\/p><p class=\"relatedcontent_subhead\" style=\"color:#fff;border:none\">Learn more about using DISM.<\/p><\/div><\/div><\/a>\n\n\n\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-test-ram-for-windows-pc\/\" class=\"relatedcontent_link\" class=\"wp-block-cgb-block-related-content\"><div class=\"relatedcontent_block\" style=\"background-image:url(https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/troubleshoot-ram-featured-image-100.jpg);background-size:cover;background-position:center\"><div class=\"relatedcontent_overlay_content\"><\/div><div class=\"relatedcontent-text relatedcontent_content\"><p class=\"relatedcontent_title\" style=\"color:#fff\">How To Test RAM for Windows PC<\/p><p class=\"relatedcontent_subhead\" style=\"color:#fff;border:none\"><meta charset=\"utf-8\">Learn more about testing your RAM.<\/p><\/div><\/div><\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-chkdsk-in-windows\/\" class=\"relatedcontent_link\" class=\"wp-block-cgb-block-related-content\"><div class=\"relatedcontent_block\" style=\"background-image:url(https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/chkdsk-featured-image-100.jpg);background-size:cover;background-position:center\"><div class=\"relatedcontent_overlay_content\"><\/div><div class=\"relatedcontent-text relatedcontent_content\"><p class=\"relatedcontent_title\" style=\"color:#fff\">How To Use CHKDSK in Windows<\/p><p class=\"relatedcontent_subhead\" style=\"color:#fff;border:none\"><meta charset=\"utf-8\">Learn more about using CHKDSK.<\/p><\/div><\/div><\/a>\n\n\n\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-use-system-file-checker-in-windows\/\" class=\"relatedcontent_link\" class=\"wp-block-cgb-block-related-content\"><div class=\"relatedcontent_block\" style=\"background-image:url(https:\/\/www.sweetwater.com\/sweetcare\/media\/2022\/02\/sfc-featured-image-100.jpg);background-size:cover;background-position:center\"><div class=\"relatedcontent_overlay_content\"><\/div><div class=\"relatedcontent-text relatedcontent_content\"><p class=\"relatedcontent_title\" style=\"color:#fff\">How To Use System File Checker in Windows<\/p><p class=\"relatedcontent_subhead\" style=\"color:#fff;border:none\">Learn more about using System File Checker<\/p><\/div><\/div><\/a>\n<\/div>\n<\/div>\n","protected":false},"featured_media":1772741,"template":"","categories":[348461],"tags":[36572,88806,345566],"storecat":[],"itemids":[],"manufacturers":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"This guide will cover some of the most common issues you might have on your Windows PC. 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