{"id":1768256,"date":"2021-03-10T18:01:17","date_gmt":"2021-03-10T18:01:17","guid":{"rendered":"https:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1768256"},"modified":"2021-03-10T18:01:48","modified_gmt":"2021-03-10T18:01:48","slug":"pro-tools-compatibility-issues-with-windows-10-version-20h2","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/","title":{"rendered":"Pro Tools Compatibility Issues with Windows 10 Version 20H2"},"content":{"rendered":"\n<p>Avid has released a statement saying that Pro Tools 2020 is <strong>NOT <\/strong>currently supported on Windows 10 <strong>version 20H2. <\/strong>Among other glitches, customers have reported issues such as distorted playback if an instrument or audio track is record-enabled.<strong><em> <\/em><\/strong>If you do use Pro Tools and have Windows 10 version <em>20H2 <\/em>installed, we recommend uninstalling it to avoid any issues for the time being. Be sure to check out Avid&#8217;s <strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/avid.secure.force.com\/pkb\/articles\/compatibility\/Pro-Tools-System-Requirements\" target=\"_blank\">system requirement page<\/a><\/strong> for more information.<\/p>\n\n\n\n<ol><li><a href=\"#How-to-check-Windows-10-version\"><strong>How to check Windows 10 version<\/strong><\/a><\/li><li><strong><a href=\"#How-to-uninstall-a-Windows-10-update\">How to uninstall a Windows 10 update<\/a><\/strong><\/li><\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"How-to-check-Windows-10-version\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft noUnderline customh2 swheader\">How to check Windows 10 version<\/h2>\n\n\n\n<p>Windows Cumulative updates are occasionally rolled out to address any bugs and software issues on the current Windows 10 build. Follow these steps to check which version of Windows 10 is currently installed on your computer. Be sure to check out <a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2\"><strong>Microsoft\u2019s<\/strong><\/a><strong><a rel=\"noreferrer noopener\" aria-label=\"  (opens in a new tab)\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2\" target=\"_blank\"> <\/a><\/strong><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2\"><strong>Windows Update FAQ<\/strong><\/a> for more info on updating Windows!<\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol><li>Click the <strong>Windows <\/strong>icon on the toolbar, type About, then click <strong>About your PC<\/strong>.<\/li><li>Scroll down to the <em>Windows specifications <\/em>section to view which version of Windows 10 is currently installed.<ul><li>To view more detailed information about your computer, type System Information, then press the <strong>Enter <\/strong>key on your keyboard.<\/li><\/ul><\/li><\/ol>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png\"><img loading=\"lazy\" width=\"800\" height=\"632\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png\" alt=\"About this PC window\" class=\"wp-image-1768258\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png 800w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window-300x237.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window-768x607.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>About your PC <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-system-information-window.png\"><img loading=\"lazy\" width=\"800\" height=\"632\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-system-information-window.png\" alt=\"\" class=\"wp-image-1768259\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-system-information-window.png 800w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-system-information-window-300x237.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-system-information-window-768x607.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Windows System Information<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"How-to-uninstall-a-Windows-10-update\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft noUnderline customh2 swheader\">How to uninstall a Windows 10 update<\/h2>\n\n\n\n<p>If your computer is eligible for either a cumulative or feature update, it will automatically be installed when you shut down or restart your computer <em>(unless you have used the Pause Update feature)<\/em>. If the 20H2 update was installed, you\u2019ll need to consider temporarily uninstalling it until Avid releases a patch to fix any issues.<\/p>\n\n\n\n<ul><li>If you see the Windows update icon but aren\u2019t sure of the build number, click the <strong>Windows <\/strong>icon on the toolbar, type Update, and click <strong>Windows Update settings<\/strong>.<\/li><li>When your computer is eligible for an update, you will see the <em>Windows <\/em>icon with an orange circle on the right side of the toolbar  <\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-update-window.png\"><img loading=\"lazy\" width=\"800\" height=\"632\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-update-window.png\" alt=\"Windows update window\" class=\"wp-image-1768261\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-update-window.png 800w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-update-window-300x237.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-update-window-768x607.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol><li>Click the <strong>Windows <\/strong>icon on the desktop toolbar, type Update, then click <strong>Windows Update settings<\/strong>.<\/li><li>Next, click <strong>View update history<\/strong>, then click <strong>Uninstall updates<\/strong>.<\/li><li>In the new window, locate <em>Feature Update to Windows 10 20H2 via Enablement Package (KB4562830)<\/em>, right-click it, then select <strong>Uninstall<\/strong>.<\/li><li>Once the update has been uninstalled, restart your computer when prompted.<\/li><\/ol>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-uninstall-update-window.png\"><img loading=\"lazy\" width=\"800\" height=\"633\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-uninstall-update-window.png\" alt=\"Windows uninstall update window\" class=\"wp-image-1768260\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-uninstall-update-window.png 800w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-uninstall-update-window-300x237.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/Windows-uninstall-update-window-768x608.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Uninstalling a Windows update<\/strong><\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"featured_media":0,"template":"","categories":[5],"tags":[42006,54061,69150,33883,36519,316779,316778,88806],"storecat":[],"itemids":[],"manufacturers":[33207],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Pro Tools is currently not compatible with Windows 10 version 20H2, so in this guide we will show you how to uninstall the 20H2 update.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pro Tools Compatibility Issues with Windows 10 Version 20H2 - SweetCare\" \/>\n<meta property=\"og:description\" content=\"Pro Tools is currently not compatible with Windows 10 version 20H2, so in this guide we will show you how to uninstall the 20H2 update.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/\" \/>\n<meta property=\"og:site_name\" content=\"SweetCare\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-10T18:01:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sweetwater.com\/sweetcare\/#website\",\"url\":\"https:\/\/www.sweetwater.com\/sweetcare\/\",\"name\":\"SweetCare\",\"description\":\"Service and Support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sweetwater.com\/sweetcare\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png\",\"contentUrl\":\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2021\/03\/About-this-PC-window.png\",\"width\":800,\"height\":632,\"caption\":\"About this PC window\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/#webpage\",\"url\":\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pro-tools-compatibility-issues-with-windows-10-version-20h2\/\",\"name\":\"Pro Tools Compatibility Issues with Windows 10 Version 20H2 - 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