{"id":1766464,"date":"2021-01-14T18:21:41","date_gmt":"2021-01-14T18:21:41","guid":{"rendered":"https:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1766464"},"modified":"2024-10-09T15:39:43","modified_gmt":"2024-10-09T19:39:43","slug":"how-to-generate-a-system-report-on-pc-and-mac","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-generate-a-system-report-on-pc-and-mac\/","title":{"rendered":"How To Generate a System Report on PC and Mac"},"content":{"rendered":"\n<h2 id=\"Getting-started\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft noUnderline customh2 swheader\">Getting started<\/h2>\n\n\n\n<p>In this guide, we will show you how to generate a system report for your PC or Mac. The process is very simple, so follow the sections below to get started.<\/p>\n\n\n\n<ol><li><a href=\"#What-is-a-system-report\"><strong>What is a system report?<\/strong><\/a><\/li><li><a href=\"#Create-a-system-report-on-PC\"><strong>How to create a system report on PC<\/strong><\/a><ul><li><a href=\"#Create-a-system-report-on-PC\"><strong>View a basic system report<\/strong><\/a><\/li><li><a href=\"#Create-an-advanced-system-report\"><strong>How to create an advanced system report<\/strong><\/a><\/li><\/ul><\/li><li><strong><a href=\"#How-to-create-a-system-report-on-Mac\">How to create a system report on Mac<\/a><\/strong><\/li><\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"What-is-a-system-report\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft noUnderline customh2 swheader\">What is a system report?<\/h2>\n\n\n\n<p>A system report provides you with very detailed hardware and software information about your computer. This report includes things such as the OS version you\u2019re running, the system manufacturer, OS serial numbers, and the type of processor installed on your system.&nbsp;<\/p>\n\n\n\n<p>Depending on the issues you\u2019re currently having, tech support departments may request a system report file to view your system\u2019s hardware and software specifications and see if any conflicts are causing things such as crashes or other odd behavior.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ffe46e\"><strong>IMPORTANT:<\/strong> If you\u2019re having issues with your computer when using an external device, such as an audio interface, please leave it connected to your computer when creating the system report. This report will help tech support agents narrow down the issue even further.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"Create-a-system-report-on-PC\" class=\"wp-block-cgb-block-customheader darkBlueHeader alignLeft underline customh3 swheader\">Create a system report on PC<\/p>\n\n\n\n<p>There are two different ways you can create two different system reports on PC: A basic report and an advanced report. The basic report gives you the \u201csummary\u201d of your system, like the name of your PC, the processor you have, as well as the version and OS build currently installed.&nbsp;<\/p>\n\n\n\n<p>Viewing this report is typically only used to find out which version of Windows is currently installed, as there may be times where a new Windows update may create issues with your DAW, plugin, or audio interface drivers. You can\u2019t save this report, but it\u2019s a good starting point to begin the troubleshooting process.<\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div style=\"padding: 10px;\">\n\n\n\n<ol><li>Click the <strong>Windows<\/strong> icon, then select the <strong>Cog<\/strong> <em>(Settings)<\/em> icon.<\/li><li>Being typing <strong>About <\/strong>in the search bar, then click <strong>About this PC<\/strong>.<\/li><\/ol>\n\n\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Basic-report.png\" alt=\"Basic Windows 10 System Report\" class=\"wp-image-1766469\" width=\"488\" height=\"391\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Basic-report.png 650w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Basic-report-300x240.png 300w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Basic system information window<\/em><\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"Create-an-advanced-system-report\" class=\"wp-block-cgb-block-customheader darkBlueHeader alignLeft underline customh3 swheader\">Create an advanced system report<\/p>\n\n\n\n<p>Creating an advanced system report on Windows is straightforward. It\u2019s just a matter of opening the Microsoft System Information window then saving it as an .<strong>NFO <\/strong><em>(Information)<\/em> file. Follow these steps to create and save an advanced system report on Windows.<\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div style=\"padding: 10px;\">\n\n\n\n<ol><li>Type <em>msinfo32 <\/em>in the search bar, then press <strong>Enter.<\/strong><\/li><li>Once the window opens, you\u2019ll see a detailed summary of your system that includes everything hardware and software related.<\/li><li>Click <strong>File<\/strong>, then select <strong>Save<\/strong>.&nbsp;<\/li><li>Rename the File something practical, choose the location you want to save the NFO file, then click <strong>Save<\/strong>.<\/li><\/ol>\n\n\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Advanced-report.png\" alt=\"Advanced Windows system report\" class=\"wp-image-1766470\" width=\"488\" height=\"416\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Advanced-report.png 650w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Advanced-report-300x256.png 300w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Advanced system information window<\/em><br><\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-right\"> <a href=\"#Getting-started\" target=\"_blank\" class=\"button flat s blue\">Return to top<\/a>     <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"How-to-create-a-system-report-on-Mac\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft noUnderline customh2 swheader\">How to create a system report on Mac<\/h2>\n\n\n\n<p>Just like creating one on PC, creating a system report on a Mac is easy. You\u2019ll be creating it via the Mac <em>System Information<\/em> window. Once you\u2019ve opened the <em>System Information <\/em>window, you\u2019ll be able to view very detailed information for the hardware, software, and network of your Mac.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div style=\"padding: 10px;\">\n\n\n\n<ol><li>Click the <strong>Apple <\/strong>icon, then select <strong>About This Mac<\/strong>.<\/li><li>Select <strong>System Report\u2026<\/strong> to open the <em>System Information <\/em>window.<\/li><li>Click <strong>File<\/strong>, select <strong>Save<\/strong>, rename it to something practical, then click <strong>Save<\/strong>.<\/li><\/ol>\n\n\n\n<\/div>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"863\" height=\"632\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Mac-System-Report-window.png\" alt=\"Mac-System-Report-window\" class=\"wp-image-1766873\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Mac-System-Report-window.png 863w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Mac-System-Report-window-300x220.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2020\/12\/Mac-System-Report-window-768x562.png 768w\" sizes=\"(max-width: 863px) 100vw, 863px\" \/><\/figure>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-right\"> <a href=\"#Getting-started\" target=\"_blank\" class=\"button flat s blue\">Return to top<\/a>     <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"Related-content\" class=\"wp-block-cgb-block-customheader blackHeader alignLeft underline customh4 swheader\">Related content<\/p>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/resolving-audio-interface-issues-on-windows-10\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" width=\"1024\" height=\"536\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2017\/11\/TS-Interface-Windows-UPDATE-Hero-1024x536.png\" alt=\"TS Interface Windows UPDATE Hero\" class=\"wp-image-1757103\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2017\/11\/TS-Interface-Windows-UPDATE-Hero-1024x536.png 1024w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2017\/11\/TS-Interface-Windows-UPDATE-Hero-300x157.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2017\/11\/TS-Interface-Windows-UPDATE-Hero-768x402.png 768w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2017\/11\/TS-Interface-Windows-UPDATE-Hero.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"padding-bottom: 10px; text-align: center;\">\n\n\n\n<p>   Learn more about how to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/resolving-audio-interface-issues-on-windows-10\/\" target=\"_blank\">troubleshoot audio interface issues on PC<\/a>! 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<\/p>\n\n\n\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/pc-optimization-guide-for-windows-10\/\" target=\"_blank\" class=\"button outlined xl blue\">Learn More<\/a>\n\n\n\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group has-background\" style=\"background-color:#f2f1f0\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/macos-audio-optimization-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" width=\"1024\" height=\"536\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2019\/10\/macOS-10.15-Catalina-Optimization-Guide-1024x536.png\" alt=\"macOS 10.15 Catalina Optimization Guide\" class=\"wp-image-1757761\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2019\/10\/macOS-10.15-Catalina-Optimization-Guide-1024x536.png 1024w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2019\/10\/macOS-10.15-Catalina-Optimization-Guide-300x157.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2019\/10\/macOS-10.15-Catalina-Optimization-Guide-768x402.png 768w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2019\/10\/macOS-10.15-Catalina-Optimization-Guide.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"padding-bottom: 10px; text-align: center;\"><\/div>\n\n\n\n<p>    Learn more about <a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/macos-audio-optimization-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">optimizing your Mac computer for music production<\/a>!   <\/p>\n\n\n\n<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/macos-audio-optimization-guide\/\" target=\"_blank\" class=\"button outlined xl blue\">Learn More<\/a>\n\n\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":1766875,"template":"","categories":[],"tags":[34259,34740,309185,36572],"storecat":[],"itemids":[],"manufacturers":[33542,33184],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"In this article, we will show you how to generate a system report on PC and Mac when troubleshooting computer issues. Click here to learn more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-to-generate-a-system-report-on-pc-and-mac\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Generate a System Report on PC and Mac - SweetCare\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to generate a system report on PC and Mac when troubleshooting computer issues. 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