{"id":1727709,"date":"2016-10-04T21:53:52","date_gmt":"2016-10-04T21:53:52","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1727709"},"modified":"2021-02-01T14:42:01","modified_gmt":"2021-02-01T14:42:01","slug":"how-do-i-reinstate-my-pro-tools-hd-support-plan","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-do-i-reinstate-my-pro-tools-hd-support-plan\/","title":{"rendered":"How do I reinstate my Pro Tools HD Support Plan?"},"content":{"rendered":"<p>If your Pro Tools HD support plan has expired then you will need to purchase a Reinstatement. The steps below will walk you through the process of reinstating a Pro Tools HD Support Plan. If you&#8217;re not sure if you have an active Support Plan, <a href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-do-i-know-if-i-have-an-active-support-plan-for-pro-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here. <\/a><\/p>\n<h4><strong>Step 1: Log in<\/strong><\/h4>\n<p>Log into your My Avid account by clicking <a href=\"http:\/\/account.avid.com\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. If you have forgotten your password, click Forgot Password? in blue letters.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.11.59-PM.png\"><img loading=\"lazy\" class=\"aligncenter wp-image-1727710\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.11.59-PM-300x145.png\" alt=\"screen-shot-2016-10-04-at-5-11-59-pm\" width=\"450\" height=\"217\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.11.59-PM-300x145.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.11.59-PM.png 934w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<h4>Step 2: My Products and Subscriptions<\/h4>\n<p>Once you&#8217;re logged in, click on My products and Subscriptions. <a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.14.20-PM.png\"><img loading=\"lazy\" class=\"aligncenter wp-image-1727715 size-large\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.14.20-PM-1024x261.png\" alt=\"screen-shot-2016-10-04-at-5-14-20-pm\" width=\"620\" height=\"158\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.14.20-PM-1024x261.png 1024w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.14.20-PM-300x76.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.14.20-PM.png 1163w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><\/p>\n<h4>Step 3: Select the Support Plan<\/h4>\n<p>Click on the purple bar for the Support Plan you wish to reinstate. <a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.32.02-PM.png\"><img loading=\"lazy\" class=\"aligncenter wp-image-1727724 size-large\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.32.02-PM-1024x457.png\" alt=\"screen-shot-2016-10-04-at-5-32-02-pm\" width=\"620\" height=\"277\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.32.02-PM-1024x457.png 1024w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.32.02-PM-300x134.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.32.02-PM.png 1157w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><\/p>\n<h4>Step 4: Click &#8220;Renew Support&#8221;<\/h4>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.00-PM.png\"><img loading=\"lazy\" class=\"alignnone wp-image-1727726\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.00-PM.png\" alt=\"screen-shot-2016-10-04-at-5-40-00-pm\" width=\"500\" height=\"402\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.00-PM.png 966w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.00-PM-300x241.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<h4>Step 5: Copy\/Paste your activation code<\/h4>\n<p>In the box that appears, copy\/paste the activation code you received in an email from your Sweetwater Sales Engineer and click submit to complete the Reinstatement process.<a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.58-PM.png\"><img loading=\"lazy\" class=\"aligncenter wp-image-1727728 size-large\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.58-PM-1024x432.png\" alt=\"screen-shot-2016-10-04-at-5-40-58-pm\" width=\"620\" height=\"262\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.58-PM-1024x432.png 1024w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.58-PM-300x127.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.40.58-PM.png 1316w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.46.57-PM.png\"><img loading=\"lazy\" class=\"aligncenter wp-image-1727736\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.46.57-PM.png\" alt=\"screen-shot-2016-10-04-at-5-46-57-pm\" width=\"700\" height=\"292\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.46.57-PM.png 1331w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.46.57-PM-300x125.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2016\/10\/Screen-Shot-2016-10-04-at-5.46.57-PM-1024x427.png 1024w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[1,5],"tags":[53813,36291,36320,80174,33883,53812,101421,80743,53762,36525],"storecat":[],"itemids":[96537],"manufacturers":[33207],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the How do I reinstate my Pro Tools HD Support Plan? page at Sweetwater \u2014 the world&#039;s leading music technology and instrument retailer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/how-do-i-reinstate-my-pro-tools-hd-support-plan\/\" \/>\n<meta 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