{"id":1723443,"date":"2014-06-30T20:42:18","date_gmt":"2014-06-30T20:42:18","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&p=1723443"},"modified":"2014-06-30T20:42:18","modified_gmt":"2014-06-30T20:42:18","slug":"im-having-trouble-installing-the-komplete-9-ultimate-software-on-my-windows-computer-from-the-included-hard-drive","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/im-having-trouble-installing-the-komplete-9-ultimate-software-on-my-windows-computer-from-the-included-hard-drive\/","title":{"rendered":"I’m having trouble installing the Komplete 9 Ultimate software on my Windows computer from the included hard drive."},"content":{"rendered":"

If you’re having trouble getting through the Komplete 9 Ultimate installer, it may be because the items included on the hard drive are in a hidden state which would prevent Windows from seeing the files. To unhide them, follow the steps below.<\/p>\n

    \n
  1. Open an Explorer window.<\/li>\n
  2. Click Organize in the top left corner and choose Folder and search options.\u00a0<\/a><\/li>\n
  3. Click the View tab, then expand Files and Folders > Hidden files and folders.\u00a0
    \n<\/a><\/li>\n
  4. Select Show hidden files, folders, and drives.<\/li>\n
  5. Click Apply, then OK.<\/a><\/li>\n
  6. Select all the hidden files that appeared on your Komplete 9 Ultimate drive, then right click and select Properties.<\/li>\n
  7. On the General tab, uncheck the box at the bottom that says “Hidden.”\u00a0<\/a><\/li>\n
  8. Next, go back to the Folder and Search options from the previous steps and select “Don’t show hidden files, folder, or drives.” Click Apply, then OK.<\/li>\n
  9. Run the installer. Things should run smoothly now.<\/li>\n<\/ol>\n

    If you still run into trouble after trying the above, don’t hesitate to contact our Tech Support team.<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[54898,54660,71076],"storecat":[],"itemids":[47503],"manufacturers":[33581],"acf":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n