{"id":1718922,"date":"2013-07-25T21:46:25","date_gmt":"2013-07-25T21:46:25","guid":{"rendered":"http:\/\/www.sweetwater.com\/sweetcare\/?post_type=articles&#038;p=1718922"},"modified":"2013-07-25T21:46:25","modified_gmt":"2013-07-25T21:46:25","slug":"ilok-issues-purchased-license-still-receiving-0-days-remaining-message","status":"publish","type":"articles","link":"https:\/\/www.sweetwater.com\/sweetcare\/articles\/ilok-issues-purchased-license-still-receiving-0-days-remaining-message\/","title":{"rendered":"iLok Issues: Purchased license, still receiving &#8220;0 Days Remaining&#8221; message"},"content":{"rendered":"<p>If you&#8217;ve recently downloaded a software demo that requires an iLok license and then purchased the full license but are still getting a &#8220;trial expired&#8221; or &#8220;0 days remaining&#8221; message, it may be because the trial license is still on your iLok. For some reason, the trial license will fight with your full license and prevent you from using your software. To fix this, follow the instructions below on how to deactivate a license.<\/p>\n<p>1. Plug in your iLok and launch iLok License Manager.<\/p>\n<p>2. Sign in.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.18.29-PM.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718923\" alt=\"Screen shot 2013-07-25 at 5.18.29 PM\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.18.29-PM-300x171.png\" width=\"300\" height=\"171\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.18.29-PM-300x171.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.18.29-PM.png 445w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>3. Select your iLok.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.01-PM-1.jpg\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718924\" alt=\"Screen shot 2013-07-25 at 5.19.01 PM-1\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.01-PM-1-300x296.jpg\" width=\"300\" height=\"296\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.01-PM-1-300x296.jpg 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.01-PM-1.jpg 431w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>4. Select the license you want to deactivate.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.14-PM.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718925\" alt=\"Screen shot 2013-07-25 at 5.19.14 PM\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.14-PM-300x96.png\" width=\"300\" height=\"96\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.14-PM-300x96.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.14-PM.png 648w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>5. Click the deactivate button.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.40-PM.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718926\" alt=\"Screen shot 2013-07-25 at 5.19.40 PM\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.40-PM-300x91.png\" width=\"300\" height=\"91\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.40-PM-300x91.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.40-PM.png 401w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>6. A confirmation dialogue will open. Click OK.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.51-PM.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718927\" alt=\"Screen shot 2013-07-25 at 5.19.51 PM\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.51-PM-300x179.png\" width=\"300\" height=\"179\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.51-PM-300x179.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.19.51-PM.png 515w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>7. Wait for the operation to be complete. It should not take long. There is a progress bar on the left side of the page.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.29-PM-1.jpg\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718928\" alt=\"Screen shot 2013-07-25 at 5.20.29 PM-1\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.29-PM-1-300x102.jpg\" width=\"300\" height=\"102\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.29-PM-1-300x102.jpg 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.29-PM-1.jpg 338w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>8. Another dialogue will open telling you the deactivation was successful. Click OK.<\/p>\n<p><a href=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.42-PM.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-1718929\" alt=\"Screen shot 2013-07-25 at 5.20.42 PM\" src=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.42-PM-300x160.png\" width=\"300\" height=\"160\" srcset=\"https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.42-PM-300x160.png 300w, https:\/\/www.sweetwater.com\/sweetcare\/media\/2013\/07\/Screen-shot-2013-07-25-at-5.20.42-PM.png 512w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>9. Wait just a few more seconds for the License Manager to update itself.<\/p>\n<p>That&#8217;s it!<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[1],"tags":[54667,54668,54666,37912,53874,54665,54664],"storecat":[],"itemids":[6830],"manufacturers":[33606],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Check out the iLok Issues: Purchased license, still receiving &quot;0 Days Remaining&quot; message page at Sweetwater \u2014 the world&#039;s leading music technology and instrument retailer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sweetwater.com\/sweetcare\/articles\/ilok-issues-purchased-license-still-receiving-0-days-remaining-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iLok Issues: Purchased license, still receiving &quot;0 Days Remaining&quot; message - SweetCare\" \/>\n<meta property=\"og:description\" content=\"If you&#8217;ve recently downloaded a software demo that requires an iLok license and then purchased the full license but are still getting a &#8220;trial expired&#8221; or &#8220;0 days remaining&#8221; message, it may be because the trial license is still on your iLok. 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