“Your Session Has Timed Out” error occurs when I register my Avid product.
- Article #1717040
- Added on Aug 3, 2012 at 1:08 PM
“Your Session Has Timed Out” error is usually occurs when cookies for your browser is not enabled.
Please make sure that your internet browser accepts all cookies.
- go to Tools>Internet Option>privacy window
- move the slider for “internet zone setup “all way down
- push apply and ok.
- launch Safari
- go to Preferences>Privacy tab
- select “Never” on the “Block cookies” section and close the window.
It is also recommended at this time that customers not use Internet Explorer 9 for product registration Avid.com, as the same error message may occur.