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When I enter my activation code for Pro Tools on Avid’s website, it tells me it’s already used. What do I do?

If you’ve already submitted your activation code, but it appears to have not gone through or your download failed, then it is likely that Pro Tools is already unlocked in your Avid Account. You can access your download for Pro Tools by logging in to your Avid account at www.avid.com. Then, under My Products, click on Products I Own. There you will be able to download Pro Tools as well as any additional content.

If you find that Pro Tools is still not in your account, do not hesitate to contact our Tech Support team.