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SweetCare®

My MR816X or MR816CSX won’t connect to my computer. The sample rate lights are spinning.

You should be able to get it back up and running by performing a factory reset on the device. To perform a factory reset:

1. Turn off the device
2. Hold the PAD button and press the rotary 1 knob. While holding those buttons, turn the device on.
3. When the lights flash the reset is complete.