rrrabuyvsvsveytfazersurdwarubawvev
0% Interest for 24 Months! Learn more »
(800) 222-4700
  • Español: (800) 222-4701
Cart
Dad Gift Card

SweetCare®

I’ve connected the Apollo using the Thunderbolt card, but it’s not being seen by the computer.

Some new Apollos will need a firmware update via Firewire before the Thunderbolt option card will function with the Apollo.

Unplug the Thunderbolt connection and connect the unit via Firewire to your computer.

Run the current Apollo software installer, which can be found HERE.

If a firmware update is required, the update will be done during the software install.

After the update, turn the computer and Apollo off and reconnect via Thunderbolt.’

 

Click here for 28,000 answers to your tech questions

Hundreds of Deals in the DealZone