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NAMM Sneak Peek

SweetCare®

I already owned a version of EWQLSO (Silver, Gold or Platinum ) but I installed the free edition. What do I do?

    1. Rerun the latest PLAY software update and select the version of the Orchestra you own from the “customize”.
    2. After the installer has run, manually delete this file:

Mac:
Mac HD / Library / Application Support / East West / Product Chunks / symphonicorchestra free.key

Windows XP:
C:// Documents and Settings / All Users / Application Data** / East West / Product Chunks / symphonicorchestra free.key

Windows 7 and Vista:
C:// Program Data** / East West / Product Chunks / symphonicorchestra free.key

** These are hidden folders. To enable viewing options, please see instructions below per operating system

Windows XP:
Go to Control Panel \ Appearance and Themes \ Folder Options \ View \ Show hidden files and folders
(If using ‘classic view’, go to Control Panel \ Folder Options \ View \ Show hidden files and folders)

Windows Vista:
Control Panel \ Appearance and Personalization \ Folder Options \ Show hidden files and folders
(If using ‘classic view’, go to Control Panel \ Folder Options \ View \ Show hidden files and folders)

Windows 7
Control Panel \ Appearance and Personalization \ Folder Options \ Show hidden files and folders