SWEETWATER: INCREDIBLE Customer Service!!!
I had received one of these that was SEVERELY defective - but Sweetwater wanted to make it right, and they did - they have shipped me a replacement.
I didn't want to forget to mention that the customer service is great at Sweetwater, but also that WAVES products are usually BEYOND top-notch. Evidently, I received a (RARE!) bad unit, but the new one is on the way, and the staff at Sweetwater even (at my request) opened it, and checked it out.
BIG thanks to Emmiett in Tech Support, and Eddie Tighe in sales!
This is why I will remain a customer forever. Thanks guys!