A little odd, but I'm pleased - epic Sweetwater support
This does all that it says it will do. I have a weighted action 88-key keyboard on the lower, and a synth action 61 key Novation with a lot of controls on top. Both are rock solid; no wiggling, no dancing, just do the thing and the keys sit still. Awesome. Everything that I wanted in my fixed installation that never moves, and is adjustable to any height.
This will be a hard one to take on the road, unless you have a lot of room in your van. It will disassemble, but it's not a "click-click-it's-done" operation. Fine by me, I don't want mine to move.
Instructions were adequate; although a bit skimpier than an Ikea instruction set. I still have 4 washers that go somewhere, and I cannot figure out where. They are not mentioned in the assembly instructions, and it seems to be OK without them.
It has drilled holes about 2" apart to adjust the lower and upper risers. I'm a perfectionist (not OCD - my therapist says so...) about the height of my keyboards. The 2" increments were either too high, or too low. The threaded ends of the knobs are pointed, not flat, so you don't have to put them into one of the holes - you can safely put the risers at exactly the height that you want. I'm a happy perfectionist.
Downers - Intuitively, I would have guessed that the lower section would lean AWAY from my knees like I've seen on a similar stand I use at another installation. No, it leans TOWARD my knees. It took me a while to get that through my brain. It works OK; I've never bumped my knees on it. Also, the feet stick out towards the player beyond the keyboard. It's a learning process for me that there are two chunks of metal to trip over when you're near the stand. I think those should be shorter. The designers didn't.
That's it. 4 stars. I'm pleased.
If I could, I want to give Sweetwater Support 5 stars. Really, 5 stars. It was awesome, and I don't see how they can stay in business with such quick and generous support. One knob on my stand was broken, but not tragically. I could still put it in and it worked, although it wasn't a comfortable thing to use. I sent a picture of the broken knob to support, they responded quickly, and the replacement was on it's way later the same day. There's more to the story, but the experience was epic.