Samson Expedition 519i
We brought this unit because of an emergency. We were called at the last minute for a solo/duo jazz dinner music gig, a rare thing in "Our Town" Our Beringher was half dead, and only would have funtioned if we used spare amps and frankensteined the whole operation for that gig. The Samson Expedition 510i was sent Wednsday 9-10-2010 over night by Fed-Ex. Upon arrival, it was easy to set up, plug and play, but in my excitement of making adjustments I accidently shut the mixer down with the volume almost half way by stepping on the cord that goes into the power strip that was plugged into another bigger power strip, for double safety in the event of a power surge, the cord came loose from the first power strip. This episode happened on a Thursday 9-30-2010. We got a hold of our wonderful salesman Matt Emick who in return got a hold of John from technical support. After explaining to John from the technical support our dilema, John and Matt concured and proceeded to overnight a replacement Samson Expedition 510i mixer. We already had the speakers from the original order and just needed a mixer replacement. Sweetwater is a wonderful company!!! There is no other place on the planet--period-- that one can find such fantastic service and caring. Because of Matt and John's help, my wife and I have secured two other music performance venues at this wonderful establishment, not only because of our jazz performance, but also because of the compliments that we received from our Samson Expedition 510i. It's like having your own "Batman and Robin" in case of emergencies!!!