So far our church is really liking this wireless earset. We were using Shure belt packs with Countryman earpieces. They caused all sorts of problems, from damaged cables, to batteries running out, to accidental presses of the "change channel" button (once the pastor even "butt dialed" the channel button on the beltpack - through a piece of tape that was covering it to prevent such problems. No such problems with this Samson gem. The sound is very natural, the battery stays charged because we store the earpiece on the charger, there are no extraneous buttons to accidentally press, and no cables to thread through clothing and get damaged.