Great overall item and customer service!
Bought these to complete a full re-haul on an Epiphone Les Paul Custom. The knobs were a little loose as the CTS pots I used were not "Gibson". However, it was an easy fix with by adding a small layer of masking tape along the pot shafts to tighten the gap. On a side note, I had a mixup on my original order from PayPal's end, but I was surprised at how great the customer service was to expedite my order once the issue was resolved with Delvin, my sales rep. Definitely an overall great experience, both with respect to the competitive price AND customer service.