First, let me start by saying I thought that customer service was a lost art, but these folks have proven me wrong. This team has a great focus on customer service and made this transaction effortless.
Secondly, I had never own a Gibson product until this year because I always thought the shape of a Les Paul was awkward when sitting vice the typical strat body style. I also hadn't thought about these beasts since the very first one I ever handled in the 80's that had a baseball bat for a neck and the damn thing weighed more than i did at the time. I give props to Gibson for remaining one of the true American products that has superior craftsmanship. The "Paul" i bought is 9+ pounds and sounds every bit as evil as it weighs. I debated for over a year about what type of guitar i was going to buy next to add to the various axes that i have, i feel i definitely made the best choice in selecting this instrument over some of the other key manufactures choices; plus this was a decent price for a standard plus variant. Prior to this purchase, I bought the Les Paul Future variant and while the aesthetics of the guitar are not as pretty as this one, it has every bit of the craftsmanship and tone. One last note, these dudes also hooked me up with a bag of candy in the shipping box......nice touch as the candy was Bit-O-Honey! (one of my favs) what a great tie into this beautiful Honey Burst Guitar!