Keep Up and Running with FocalCare
In choosing Focal for your studio, you've made a smart investment in monitoring accuracy. Sweetwater congratulates you! Focal equipment boasts top-shelf design and build quality, but nevertheless — you're a professional and can't afford downtime. Focal gets that. For a small additional investment, FocalCare protects your monitors with a 5-year plan that includes free overnight replacement parts, loaners, and free parts and labor should your monitors ever require repair.
Coverage is for one (1) Alpha 50 studio monitor. To cover a pair, you must purchase two (2) FocalCare policies. To cover two Alpha 50 monitors and a sub, you must purchase three (3) FocalCare policies. For more information, call your Sweetwater Sales Engineer.
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Overnight replacement parts
Within one working day, Focal will ship you the parts and instructions you need to perform easy, in-the-field repairs.
Loaners
If Focal determines that your monitor requires the attention of their expert techs, the company will provide a temporary replacement to keep you up and running. You'll also receive a priority email address for questions and assistance.
Parts and labor
All the work Focal performs on your monitors is covered by FocalCare. Nothing out of pocket, ever.
Sell any time
You can sell FocalCare at any time throughout the standard warranty period.
