Perfection out of the box!
I'd heard good things about ESP guitars, but being a "traditional" player, I thought that ESP made guitars only for "shredders." Not true. This Eclipse is very similar to a Les Paul, without being a copy. This thing was absolutely perfect upon arrival. Not just great--but perfect. Fretwork on it is amazing.
David Hess handled the order with aplomb, and it arrived quickly and without a scratch on it.
Sweetwater is the best, in my book.