Well-made guitar, GREAT service.
My sales rep was Robert, who was friendly and knowledgeable. We talked for a while about what I was looking for and how much I was looking to spend & after going back & forth on a few models I decided on the Epi LP Standard Plain Top & very glad I did.
The guitar is well-made, especially for the price, and arrived in perfect condition, relief and action factory perfect, and even in TUNE. Never had an online-ordered guitar show up in tune before, and I've ordered several guitars online. Inspection certificate in the strings, and I have a feeling that they actually did a thorough inspection of the guitar and it wasn't just ad hype.
Not only did I get a top-quality product, at a lower price than the other websites out there, but they sent me 9 photos of my guitar from different angles before they shipped it to let me know it was on its way. Checked the serial number too - it's the same guitar.
Pickups are standard humbuckers, pretty generic but not going to knock them - I might wind up changing them, but only because I tend to get bored. There's not a thing wrong with them and they can produce any sound I want thru my effect chain with no noise at all. Plays great, like I said it was set up perfectly, and the tuners, knobs and output jack do everything they're supposed to with no issues at all.
Overall totally impressed, especially considering this is a pretty inexpensive guitar. From now on if Sweetwater has it, I'm getting it from them. Thanks a lot!