Purchased one of these from Nathan Parker and I have to say that PRS takes their work very seriously. The quality that goes into manufacturing these guitars is 2nd to none and I include Gibson and Fender in that comparison. And as usual my sales engineer Nathan is 100% dedicated to his customers satisfaction. Sweetwater has been my goto musical store for a while now and anyone looking for fantastic customer care, give Nathan Parker a call at Sweetwater. You simply will not find a better rep nor a better company. Keep up the good work guys.