Best in class product & Best in class service!
I managed to do the impossible...damage this unit. I know this because they are built like a tank and all the studios I know who have it in Bay Area keep it in use permanently and to my knowledge has never happened.
So I call up and get Scott (GM) who doesn't no me from Adam and I tell him the situation and he sounds surprised (as stated this doesn't happen), but without hesitation he proudly states "this is an American made product with a life time guarantee. We will ship you out a new one immediately". This conversation happened April 13th and today April 15th the new unit arrived in AM FED-EX.
No making me wait a month for it to get it back from repair.
No waiting till they get my unit before they ship replacement.
2 days later new unit here with a prepaid Fed label to ship back my unit in same box.
If only all companies where of this standard...
Equally, if not more important is the quality of the product.
If you have an SM7B or R92 (both I use regularly) you owe it to your recordings to get this unit. In fact, Sure and AEA should just package it together. 25db of extra clean gain that brings out the best sonics from these mics.
So happy to have my CLZ back plugged in!!!