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June 2017 Giveaway

Apple AppleCare Protection Plan for iMac Reviews

2.5 stars based on 4 customer reviews
  • victor jones
    from southbend,in August 16, 2012Music Background:
    singer,bass player,recording engineer

    apple care

    i really needed apple ,and they came through without any hassle,great service.

  • Mike
    from Miami,FL August 29, 2012Music Background:
    pro musician, composer, arranger, music teacher

    Apple AppleCare Protection Plan for iMac

    Well ithisis something that you should do...It will give you definitely peace of mind. However(and I'm not blaming Sweetwater at all) it wasn't what I expected.I thought I was going to get 3 more years with this Extended Warranty purchase for Apple iMac., but according to Apple 3 years would be from the day of I purchased my iMac. So, it will be only 2 more years. Anyway I'm happy

  • Larry
    from Canandaigua May 31, 2016Music Background:
    Gigging Musician, Worship Leader

    Apple Slice

    Not A real fan of maintenance agreements, but also not a real fan of computer breakdowns or the cost of fixes- so, I bought the AppleCare plan as extra insurance for the Mac I purchased. But, I thought the protection plan would cover my entire Apple purchase- which included the touchpad. Nope! To cover that, I would have to buy another plan. I found that out when I tried to register the touchpad with the Mac on the agreement. I could register either the Mac or the touchpad, but not both. Good thing I registered the Mac first. But, here's the kicker: I wrote a note to Apple customer service asking if the coverage included my total Apple purchase. I got no response.

  • Steve
    from Port Townsend, WA August 23, 2016Music Background:

    Very Disappointed

    I recently purchased a new iMac, and bought the Apple Care along with it. The reason that I bought the extended care is because in the product description it says that it provides "on site" repairs. I live hours away from the nearest Apple repair facility. I thought if I eve had a problem, they would come and fix the computer. Sadly I was mistaken, mislead, should I say cheated. I quickly developed power problems with the new iMac . The phone reps from Apple were most helpful and after a number of conversations felt like they had the problem figured out. That is when they told me to take it into an Apple Store for repair. I explained my situation (being far removed) and requested the onsite service that was promised in the agreement. I was told that the technicians would not travel that far, and that I was on my own to get it to the repair facility. I spoke with my Sweetwater Rep about this, and they offered to pay for shipping back to them for repair at the Apple facility close at hand. That was helpful. Obviously I still had to box it up and get it to the FedEx center. I am old and have mobility issues, so that was enough of a problem. So now, the computer is headed for Sweetwater, and I will be without it for weeks. I am extremely disappointed. Don't believe what Apple tells you, they will not follow through on it, or at least they did not for me.

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