Y'All's Service is Downright Inspirational
I ordered a bunch of them Dunlop 418P Turtlex guitar picks--they work real good when I'm playing the bass mandolincello, which, as you all must surely know, has 8 pretty high-tension strings. Anyway, right 'bout two weeks ago I broke one durin' a solo version of Foggy Mountain Breakdown at a revival meeting. Mighty embarassin'. So I had this busted pick, and I right quick remembered the Sweetwater two-year guarantee. I called my own Sales Engineer, Matt Kreager, and told him of my trials and tribulations. He offered to set me up with a replacement pick, but I said, No, sir, that pick has been with me for almost eight months. It has my palm grease, my sweat and maybe even some tears worked deep into it. It's like an extension of my fingers and my soul, I said. I can't put it out of its misery just 'cause it's broke.
Matt, bless his heart, understood. I sent him the broken pick and by gum if he didn't have it back to me in one piece in three days! And he did such a good job of fixin' it that I can't even see where it was originally busted. Now that's what I call All-American workmanship and Service!
Sweetwater will always be my go-to place to pick up musical stuff for my original music Applachia bluegrass band: The Cottonwood Quintet Minus One. (We had ta' add "Minus One" cause Cletus got caught by the feds making 'shine out in the woods. He'll be back with the band in about 120 days.) Way to go, Sweetwater! And way to go, Matt!