Our Little Theater group, in Florida, lost our sound mixer on June 11. I contacted Andy, at Sweetwater. He gave me a great price, great shipping rate, super delivery time for the new Mackie. As a result, the new unit was in service 4 days later, June 15. If purchased locally, the shipping time was 8-10 business days, at a much higfher cost. Thanks to all at sweetwater!.