I was thrilled about finally getting this guitar. I had to wait a couple of weeks for the guitar to get to Sweetwater because it is a limited production guitar. My Sweetwater representative, Justin Lieberman ext. 1372, was very helpful. He was out for a couple of days and his backup Ryan Thorpe was helpful as well. They responded quickly to me whenever I had any questions. I had to put an order in to get on the list for this guitar (all they did was just hold my credit card information) before I purchased I was able to view 2 of the guitars and pick which one I wanted based on appearance which was important to me since Koa varies so much. They were high quality pictures and showed all the little details. I felt lucky that I got to choose one with variations in the spruce and the koa.
The guitar is bright but not overwhelming. The action is just about perfect. Very clear and no buzzing on any frets. I don't really have any issues with the guitar.
I did quite a bit of research on both Martin guitars and Taylor's. I watched how the factories go through the process of building the guitars and how everything is created. Both are fantastic guitars but I wanted something that I knew would have great action and would be easy to play often. People may think it is silly to spend the extra money on the Koa but I personally think guitars are beautiful instruments and this makes the guitar fantastic to look at as well.
The package arrived about 4 days after I placed the order. It was double boxed with the Taylor box inside a Sweetwater box. It was packaged well and the guitar was inside the case. The case is solid. There is little to no movement anywhere! There were various brochures about Taylor guitars, strings, humidifiers, registration and other things in the case too.
I have hardly set it down since I've gotten it. My buddy has a Martin and he was seriously impressed his Martin was in about the same price range. We've agreed that after a while we will trade and see which one we both like better... I'm sure I'll want to trade back.
Overall a great guitar, looks great, sounds great, easy to play, just bright enough with out being twangy and I'm thrilled with the purchase.
I would recommend this to a friend and Sweetwater as a company to purchase from.