I've been helping my clients build their studios, setup their live music rigs, and find their perfect instrument for over 11 years at Sweetwater. My main two passions are music and taking care of the customers that I work with day in and day out.
I have a deep background in recording and live sound. I've been playing guitar for over 20 years as well, although I'm still not as good as I'd like to be.
I'm fortunate enough to work with a team here at Sweetwater that also deeply cares about the customer experience. From the attention to detail, to the speed at which things happen here we take your experience with us personally. We're passionate about helping you find the right gear to help you achieve all your goals!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1306E-mail Ryan
I had been a customer of Sweetwater's for some time and I just always loved the company and the culture. A recruiter from HR came to a college job fair and the rest is history, as they say.
I enjoy Soundcloud.com because it's a quick and easy way to hear the ideas, production and musicianship of so many people on a large scale. It's amazing how many people there are creating and sharing music.
Part of being able to give you the best advice means that I have to use a lot of the gear out there. This is some of the gear in my collection right now:
Pro Tools HD3 w Avid Converters on 8-core Mac Pro
Pro Tools HD Native Thunderbolt System with Macbook Pro
500 Series - SSL, Daking, Rupert Neve Design modules
Microphones from AKG, Mojave, Neumann, Audix, Sennheiser, Shure, Manley, and Miktek.
Key Software - Komplete, Steven Slate, Melodyne, Altiverb, Izotope, Waves
Behringer X32 Compact w/ Dante Option
Behringer X32 Rack
Midas DL16 Snakes x 2
Shure PSM 900 x 1
Shure PSM 300 x 5
Shure PA411 Antenna Combiner
Galaxy AS1100 x 1
Line 6 XDV75 x 2
Shure SLX x 4
Shure QLXD x 1
DBX Driverack PA+ & PA2
JBL EON 615's
QSC K10 v.1
QSC KLA12 x 4
QSC KW181 x 2
2013 Gibson Les Paul Traditional Plus in Heritage Cherry Sunburst
Fender American Standard Strat w/ Dimarzio Pickups in Black
Fender Standard Strat in White
Fender Standard Telecaster
Gibson Acoustic Hummingbird
Taylor 214CE Deluxe w/ LR Baggs Anthem
Fender Blues Junior Special Edition
Marshall DSL40 w/ modded Creamback
Orange Micro Terror
Aside from music production I also enjoy Scuba Diving. My father got me into it about 14 years ago and we try to dive as much as possible.
Always do the right thing.
All of the years of recording and working on music really helped. I also have an Indie record label where I develop artists. Working with Country artist Staci Stork (www.stacistork.com) on her live show and albums and Indie Rock band Humble Wolf (www.humblewolf.com) give me a good outlet to test the latest gear.
I've been fortunate enough to have some great assistants on my team over the years that many of you have probably spoken to on the phone if I wasn't readily available.
I'm happy to introduce you to my new assistant Melissa and here is a bit about her:
Melissa is a graduate of Ball State University, having earned her Bachelor's in Vocal Performance. She grew up singing competitively in genres such as motown, jazz, pop, and broadway. Her talents have taken her all over the world to perform as a classicaly trained mezzo-soprano in young artist programs, competitions, and lead roles in main stage operas. Her most recent, and favorite lead roll, was Carmen in La Tragedie de Carmen, performed on stages at both Ball State University and the cobblestone stages in the heart of Italy.
Outside of music, Melissa has had lots of experience working in logistics and has worked in administrative rolls throughout her career. She is extatic to begin her work here at Sweetwater- being able to help musicians on a daily basis while teaching voice lessons in her spare time is a dream come true for her!
Sweetwater and in particular, Ryan Sloan, have always done an incredible job for me. Time and time again, Ryan has gone the extra mile to make sure I'm taken care of. Your company is professional, knowledgeable, courteous, and puts the customer's satisfaction first. Your company and sales associates are a big cut above.
Jim from Lawrenceville, GA
Ryan - thank you SO VERY MUCH for all your help through these last years. I am NOT a techie, so i am often frustrated trying to order equipment, etc. You were always very patient and willing to talk me through even the smallest parts order. Your boss should know that you made us feel like your biggest client EVERY TIME…. That is a very special aspect of Sweetwater! I know that you had most clients who were far more knowledgeable (and spent more money!), but you have been a great rep. You even gave me your cell number when I was out of town, and we were having issues with equipment/order.
Gina from Warner Robins, GA
Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN