Hello, my name is Robby Resnick and I'm excited to have a chance to earn your business. A little about myself... I grew up in Atlanta playing drums in bands around the city. At a young age, my school counselor recommended I get interested in recording. That changed my life. I graduated with honors from MTSU for Recording Industry - Production and Technology. I was a first call assistant for many of my professors and assisted on sessions at the symphonic center in Nashville as well as in the studio at MTSU for Pearl Drums and Warner Brother Records.
Immediately after school, I was hired to be a part of the Sweetwater team. While my early education in recording and live sound was received at the "School of Hard Knocks", I currently hold certifications from Avid Icon, Apogee, Genelec, Avid Venue, and many more. I am most proud of my Avid Icon certification which is an intensive multi-class course class on higher-end studio integration.
I understand the challenges you face, and I'm confident that my background will help us come up with a creative solutions to your audio needs.
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1368E-mail Robby
I grew up in Atlanta GA, but I was born in Mandeville, LA. The comment I receive the most from my customers is that I don't have a distinct accent. Next time we talk, let me know if you can hear it.
For many years, I worked as a customer service representative for a large warranty company. After that, I owned a small business that I ran throughout college. So I'd say that's where my customer service skills probably come from.
I had heard about Sweetwater from a friend who previously worked here. He thought I'd be a great fit and I have to agree. I love working here.
If "recording geek speak" counts, then I'm extremely fluent!
I've been playing guitar since I was 10, drums since I was 13.
I've been cycling equipment for years. Currently, Quad Apollo, and 4-710, a TNT, SuPre, and Focal Solo 6's. But my favorite recording piece by far is my D-Box. I also have a great Tama BB kit, two Wechter guitars, a few keyboards, and a smattering of mics.
I was contacted by a design & engineering firm doing an exhibition. Due to non-disclosure with their client, they could not tell me much at that time. In short, I was told it was a small, live environment. We were micing percussive instruments being played by robots, and everything had to be able to be accessed remotely for service and maintenance. After a month of dialogue with a brilliant engineer/software designer, we put it together. I'm proud to say that was the Universal Orchestra at Google's Chrome Web Lab. Just imagine what kind of solutions I can help you with!
Access to 180 of the greatest minds in the musical world. Also, meeting some of the people I look up to like George Massenburg, Eveanna Manley, David Royer, and Chuck Surack. They are among my most noteable.
Chuck Ainlay, Brandon Schexnayder, and Nick Autry of Sound Stage Studios in Nashville. I'm honored to be their first call for help! http://www.soundstagenashville.com/
Two things. First, equipment does not equal talent. The best gear in the world is no replacement for practice and skill. And two, always abide by the laws of equivalence. If you have a weak point in your chain, cure it. If you are the weak point, work on it!
Robby Resnick is my account representative on all transactions. As always, he has done a fabulous job. I love dealing with Sweetwater because they always exceed my expectations.
Spencer from Livingston, NJ
I can honestly say that Sweetwater is the ONLY music supply company I now use and is also the only Music Supplies company that I have continued to do repeat business with over the past 40 years as a learning musician in my 50 year life span. The main reason for this lies in the relationship your senior sales engineer, Robby Resnick, has grown with me. Robby knows my skills, the direction I am going and he has become as much a friend as he has a representative of your company. I am writing to you today because people like Robby are so very hard to find in this industry.
Tracy from Meredith, NH
Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN