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8 years ago
7 years ago
I play in a fairly busy classic rock band and two years ago we purchased 2 XTI 2000 amps and JBL mains and sub for live sound.About a year after purchasing both amps intermittently had channel 1 cut out or simply not work during set up and then magically start working. It represented a real diagnostic nightmare and it took a while before we were sure that both amps had a problem! Subsequently the amps were returned for maintenance and were told that the controller board flat cables were defective and they were replaced. Service was great and both worked when they were returned.Almost one year later to the day we started to experience a similar channel one failure on one amp. I called for service and because of our tight schedule they sent me another controller board which I replaced (very simple). Great service once again! It worked fine for a little while (30 days) and now channel 1 is not working reliably again. In addition the other amp (we use for monitors only) has a different diagnostic but channel one is not working (intermittently). I’ve spent at least 8-10 hours determining that it is the amps. Both amps will be sent in for service tomorrow.Crown has great service but my question is - are they reliable? These kind of maintenance issues are a real pain! If it happens to us again these amps will up for sale no matter how good their service department is!!! Is anyone else having problems out there???
I don't agree with you, sabianq. The Crown XTi series is intended for installed applications or light touring duty (mobile DJ) and while they aren't the powerful workhorse Macro-Techs, they are excellent amps. I have read that Crown made some design changes to address some early quality problems with the XTi. I suspect heather got burned by those.When doing a wedding, in my opinion, you should always try to have backups on-site for equipment you can't live without, whether they are in the trailer or actually sitting in your rack ready to be used just in case. And don't forget to test the spares regularly, too. I do weddings with two XTi 2000 amps and have a third one in my amp rack just in case.As far as the QSC comparison goes, I agree that the PowerLight is a better power amp than XTi; but XTi is more than just an amp, too. The DSP features include a ton of remote management features, cross-over, EQ, delay, output limiter, etc. If you don't need all that, you should probably be buying the XLS, which I believe is also a good amp and comparable to the QSC RMX.Also, I am a little surprised you made no mention of the QSC GX3/GX5. These are common amps for DJs, but for live sound their uses are limited by output power, lack of a bridge mode, and operation limited to 4 - 8 ohms / channel.Everyone has an opinion based on their own experience, I suppose. I recently heard someone describing the Behringer amps as the most reliable they had used. *shrug*
That was an interesting statement. The GX series have more output power for the money than any major brand amplifier. And I have never found 4 and 8 ohm load capability to be a limiting factor either...
6 years ago
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