After 15 years of great discussions, the Sweetwater Forums are now closed and preserved as a "read-only" resource. For discussions about current gear, check us out on Facebook, YouTube, inSync, and our Knowledge Base.
6 years ago
MOTU's Tech Support is HORRIBLE!!! & disgraceful for a company with a long time in the recording software biz. The support phone line is always busy. It took me 2 months to get through one time & usually give up after redialing all day. And the Techs are not friendly, they rush you through and treat you like your stupid for calling in, seriously, i am not just making this up or trying to B**ch. I have DP6, Symphonic Instruments, & BPM. I am selling all my MOTU gear and going to either, APPLE LOGIC or Cubase5. I have tried to phone corporate, but the female who answers says I have to call the Support line. I am not Computer illiterate. I am a published Composer for Film & T.V., just need some help with a few problems with my MOTU products. I use CUBASE LE which came with my Lexicon Omega Interface, very easy to use & great plug ins, then I record my mixes to a C.D. recorder to send to my Publisher.:)
and other Sweetwater publications!
Sign up for special email offers:
We'll help you get the gear you need!
5501 U.S. Hwy 30 W
Fort Wayne, IN 46818