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CD Architect Problem - Adding text/codes creates blank burns.

Mr Coffeehouse

I'm wondering if any of you have experienced this and/or have a solution to my problem.
CD Architect works fine for me most of the time, except in this manner:
When I burn CD Masters including Track Names, Artist Names, ISRQ Codes, and Artist/Title/Copyright/UPC info, and the check the burn text option button, CD Architect burns my CDs, without sending me any error windows, but the songs play back blank/silent. The burned CDs seem to have all the track Ids, and if I look at a CD surface it looks like it burned the length that it should be.
Is this a known issue? Have any of you experienced this or had success burning a CD Master with all this stuff on it that works properly?
What can I do to have all the available text info burn along with the audio properly?
My Creation Station has a LITE-ON DVDRW LH-18A1D DVD/CD-ROM Drive.
April 9, 2009 @03:25pm
Justin

I personally haven't tried this myself.
I think it's probably a CD Architect issue and not a Creation Station specific problem. Have you contacted our tech support for help? 1.800.222.4700 x6400.
They should be able to walk through this and possibly coordinate with Sony to see what's going on.
April 9, 2009 @05:58pm
Mr Coffeehouse

I'll give you folks a call tomorrow - probably before I try the following procedure listed below that was suggested by Sony Tech Support via e-mail support today. Please have a browse and let me know if you feel this would be ok or bad to attempt.
From Sony:
Please follow these instructions, making sure to pay close attention when working in the registry and when ending processes. Performing these steps will result in all presets and transitions you may have saved being wiped clean, so you will want to back these up beforehand using our Preset Manager program. This is available free of charge from our website at http://www.sonycreativesoftware.com/download/step2.asp?DID=469
First, safely disconnect any external USB or Firewire devices like hard-drives or dongles.
Please go to Start > Control Panel and open the Add/Remove Programs control panel. (In Windows Vista, click Start and then type "Programs and Features" in the Start Search box. In the Programs list, click Programs and Features).
Remove anything with a name containing Sony ACID, Sony Sound Forge, Sony Vegas, Sony DVD Architect, Sony CD Architect or Sony Media Manager, as well as any other Sony Creative Software programs.
Also, remove the Microsoft SQL Server Desktop Engine, any Microsoft .NET Framework versions, and the Microsoft C++ 2005 Redistributable software if it is listed.
Close the Control Panel and go to My Computer. Open the C:\ drive and open the Program Files folder. In this folder, if you see the Sony Setup folder, please delete the entire folder along with any of its contents.
If you have a Sony folder remaining in Program Files, please open this as well. If there are any folders corresponding to a Sony Creative Software or Sony Media Software program, such as ACID, Vegas, DVD Architect, Media Manager, Shared Plug-Ins, or any of our software you may have installed, please remove these folders. If these are the only folders in C:\Program Files\Sony, please remove the enitre Sony Folder.
Disable everything under Services and Startup in the System Configuration Utility. Do this by going to Start > Run, then type MSCONFIG (in Windows Vista, click Start and then type MSCONFIG in the Start Search box). Click the Services tab, checkmark Hide All Microsoft Services. Now click Disable All and Apply. Now click the Startup tab and click Disable All. Click Apply and Close. Choose to restart the computer.
Once again, go to Start > Run and type REGEDIT. This will take you into the Registry Editor.
**Before making changes to your registry, we advise that you save a backup. If you are unfamiliar with this operation you may want to contact your IT personal or take a look at this article: http://support.microsoft.com/kb/322756 - How to back up and restore the registry in Windows XP and Windows Vista**
Locate the following keys and delete them:
HKEY_CURRENT_USER\Software\Sonic Foundry
HKEY_CURRENT_USER\Software\Sony Media Software
HKEY_CURRENT_USER\Software\Sony Creative Software
HKEY_LOCAL_MACHINE\SOFTWARE\Sonic Foundry
HKEY_LOCAL_MACHINE\SOFTWARE\Sony Media Software
HKEY_LOCAL_MACHINE\SOFTWARE\Sony Creative Software
Now download the latest update for your software. You can find the latest update for any program at http://www.sonycreativesoftware.com/updates
When this has finished downloading, please install the software directly from these downloaded updates and not from any previous updates or discs you may have.
When finished with all reinstallation, please restart your computer. When your computer has restarted, your software will have a complete clean installation. If your software still does not work correctly at this point, it is possible that this problem is related to your system and it might be above our ability to assist. In this situation, we would recommend contacting the computer manufacturer or distributor for further support.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Customer Service & Technical Support
Sony Creative Software Inc
www.sonycreativesoftware.com
April 9, 2009 @11:56pm
fdanhyland

Had an embarrassing event. Burned a master performance CD for a church's 4th of July program with Cd Architect and didn't listen to it to make sure it burned right. It had all the tracks and sat there and acted like it was playing but was completely silent. I felt like a complete imbecile.
I went through all the steps on the previous post from sony tech support and the problem persisted. Odd thing with my experience is that iTunes burned cd's with cd text just fine.
So I had a Sony usb external cd burner drive at work and I brought it home and burned to it, everything was perfect, so I'm left to believe that CD Architect just didn't like the burner drive that came with my creation station. It's not a Sony, perhaps that's the problem? Still iTunes liked it just fine. Bizzarre. Now considering whether to replace the internal drive or just keep the Sony usb external here at home.
October 13, 2010 @03:38am