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8 years ago
Let me see if I follow... the webcam sends video thru USB and audio through a separate wire into your sound card's pink microphone jack?
Open the Windows volume control program. On a mac right now so I'm approximating the exact wording here. Go to Options>Preferences, then choose Recording instead of Playback, be sure Microphone is checked below, and hit OK. In the Microphone channel, make sure there's a checkmark next to "Select" or no checkmark next to "Mute" (depends on sound card as to which you will see). Then go back to that Options menu and be sure that Advanced Controls is checked. If it is, you may see an "Advanced" button in the Microphone channel, if so click it and enable Mic Boost (a.k.a. +20 in some sound cards) if possible.The wording varies considerably on various systems, and in my memory!
Perhaps your webcam program is set to use a different sound device. Somewhere in its preferences or options, there may be an Audio Device selection. Choose whichever option has the same name as is displayed at the bottom of Windows Volume Control.
6 years ago
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