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10 years ago
Hope you can help me. Im currently having problems with ProTools 7 on my Creation Station. for some reason my ProTools isnt working with my Digi002. I keep getting an error message saying "Cannot find hardware". I tried uninstalling/reinstalling ProTools but I never get the "found new hardware" window, so when reinstalling its not loading the drivers. I called tech support & they said its probably the digi002 power harness. to confirm this I unplugged my digi002 & plugged it into an older computer, loaded with ProTools 6.4. It works fine. The problem is not my Digi002 but in the Creation Station itself. How can I resolve this situation???? As of right now my Creation Station is a $2000 paperweight.
I have had the exact same communication problem with my Digi002 rack. I would open up Windows XP's device manager and view all the "sound, video and game controllers" section and when I would turn the Digi002 on it would show up in the list for 2 seconds then disappear. I have not tried the "refreshing drivers" solution posted here. I was VERY glad to read about that and will be trying it tonight.Other things that seemed to help make it show back up and start working again for me have been:Disabling all network connections.If I have been using the Digidesign ASIO sound driver for other standalone applications recently (like Ableton Live, Propellerhead Reason, NI synths) it has sometimes worked if I would go to those programs and deselect the Digi ASIO driver in those programs.I haven't been able to get these things to work every time but eventually, perhaps just by dumb luck, the Digi002 rack would be detected and stay there. This has been a frustrating thing, I really hope that refreshing the firewire driver works every time. Just wanted to mention other things that I have tried. Glad to hear it's not just me!
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