My name is Andrew Plassman, and I have been part of the wonderful Sweetwater team since 2011. I have helped thousands of customers achieve their musical dreams while still finding time to chase my own. Being surrounded by fellow employees, customers, and industry professionals on a daily basis who are every bit as passionate about their music as I am is a true blessing. After the 13 weeks of training every Sales Engineer must go through before starting, we each go through 4 hours of extra training each week to ensure that we are up to date with the latest and greatest equipment. I find great joy in helping others and would be more than happy to assist you with your needs. Please, let me know what I can do to help!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1267E-mail Andrew
Before going through Sweetwater University I earned a degree in Audio Engineering from Hocking College.
Field Manager for Paragon Landscape. During my time at Paragon, I learned to listen to the customers more than anything to be sure we were meeting their needs and expectations.
I am a guitar player, first and foremost. While I share my playing with a passion for recording and mixing, I spend most of my time on stage.
Sweetwater, of course!
As I mentioned before, I am a guitar player but I also enjoy playing ukulele and bass guitar as well.
Fender. Lots of Fender. I own 6 Strats and a Tele ranging from 1974 to 2010, Martin D-28, Martin OM-28 Marquis, Martin J-15, 1964 Fender Showman with cab loaded with 2 15"1965 JBL D140s, Fender Custom Vibrolux Reverb, Fender Blues Jr. modified by Billm Audio, Gibson GA-5, and a Trailer Trash Pedalboard filled with various new and vintage pedals.
I have the most BEAUTIFUL wife!! She is the love of my life and the only thing I care more about than my guitars.... which says a lot!
When I am not playing music or assisting customers at Sweetwater, I enjoy spending time as much time outside enjoying nature as possible. I also try to work out every other day to keep in shape and healthy.
Listening to girly pop music. It's not my fault the songs are so catchy!
Andrew Plassman listened to my needs and quickly returned with a quote on exactly what I need at a great price. I would buy from Sweetwater everyday if I could. Fun bunch to do business with.
James from Charlotte, NC
Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN
From the customer service call after my order, to e-mailing me a copy of the invoice, to the great price, free shipping and candy in the box...a pleasure!
Rick from Gloucester, MA