My name is Alana Aguirre. I'm a Southern California native who has been involved and working in the music industry for over a decade. I'm primarily a guitarist, vocalist and also play several folk instruments although my most recent projects have been involving computer based instruments.
Before joining Sweetwater, I worked as a Store Manager for 6 years in different music shops around the country. During this time I got plenty of hands on experience with majority of the gear we sell, got to hear plenty of real time feedback, test everything myself and now I know what is truly going to work for my customers.
I absolutely love getting our customers the gear they need and seeing the amazing things they can produce with it!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 3008E-mail Alana
Huntington Beach, CA
I was a Store Manager for a Music Retailer at several locations in California, Nevada and Arizona.
Acoustic Instruments, Singer Songwriter, Vocal Performance
Guitar and Ukulele
Martin D-15M, Scarlett 2i4, Mac Desktop, SM58, C414, Maschine MKII,
My other two primary hobbies are cooking, video games and photography.
I honestly didn’t know. I knew I wanted to help people, make peoples days better and improve their lives. After discovering music, I knew exactly how I could do that.
Other than being an avid musician, I've had the pleasure of traveling the US and working in several music stores. As the Store Manager, I've gotten to experience not only a ton of gear hands on but I’ve gotten to talk to thousands of people who really helps me understand who is right for every product and how its truly going to work in their circumstance.
I've done it all from designing small singer-songwriter setups to massive multistage festivals. Whatever you need, I'm excited to help!
I love being around the endless positivity that is the Sweetwater Team!
I do, his name is Gibson! Hes a little spotted spaniel, resembles a dalmatian. Best dog ever.
Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN
From the customer service call after my order, to e-mailing me a copy of the invoice, to the great price, free shipping and candy in the box...a pleasure!
Rick from Gloucester, MA
I am amazed at the level of customer serivce I received for my first order. Great Job! The entire process was smooth and efficient. I also loved the candy touch. What a lovely treat!
Mary Ann from Point Pleasant Boro, NJ