Sweetwater Ranks #1 in Newsweek's Best Companies for Customer Service

Fort Wayne, IN, December 5, 2018 – Sweetwater ranks first in the country in Newsweek's inaugural list of America's Best Companies for Customer Service in Musical Equipment (Online).

Winners were selected based on an independent survey of 20,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. They were asked to assess brands in the following areas: quality of communications, technical competence, range of services, customer focus, and accessibility. The complete list can be found here.

"Sweetwater is honored to finish #1 in our category," said Senior VP of Customer Experience Peter McMahon. 'We work hard to put the customer first in everything we do and are grateful to serve them on their terms."

"I founded this company 40 years ago based on one principle: always do the right thing," Sweetwater President Chuck Surack said. "That hasn't changed. Our focus has been on providing the best service possible for our customers. I'm humbled to have been recognized for our achievements and will strive to continue to exceed our customers' expectations."

- End -