Free Shipping with no minimum purchase. Learn more »

Cart (800) 222-4700


SweetCare

Technical Support Knowledge Base
Search for Keyword:
Check to include articles prior to Jan 1st, 2005

Article # 29802 Date: 2005-09-29
Problem:
What do I do when the MME Helper still is not working?
 
Solution:
First, you need to make sure the following items appear in your Wave Driver Opt-in List:

1. qttask.exe (C:/Program Files/QuickTime)
2. explorer.exe (C:WINDOWS)
3. IEXPLORE.exe (C:/Program Files/Internet Explorer)
3. any software you use to play streaming audio, including wmplayer.exe, winamp.exe, realplayer.exe, iTunes.exe, and so forth.
4. any other application (.exe file) you may wish to play through your hardware.

Also, make sure you press the "Update" button before quitting the MME Helper.

Make sure to select the Digidesign hardware as the primary driver for your application. For internet applications, go to Start > Control Panel > Quicktime, and select SoundOut to go to the Digidesign hardware. For system sounds, go to Start > Control Panel > Sound, Video and Game Controllers, and select the Digidesign Hardware. In other applications, the drivers may be
selected directly from the application.

If this doesn't work, sometimes restarting your computer will make the MME Helper start working.

Some (actually, very few) applications simply will not work with the MME Helper. However, there are no known programs that do not. It is largely dependent on your system (processor and chipset), software versions, and driver versions.
 
back to search results | send us feedback about this article

Our Customers Say...

“My Sales Engineer knows all his products. I can call and ask him anything and he's on top of it. Some other places just want to sell you something, but I've found Sweetwater to be a helpful, professional company to work with.”
Steve Hockenberry, Berlin Heights, OH

Sweetwater Sound Inc.
5501 U.S. Hwy 30 W
Fort Wayne, IN 46818
Get Directions »

Toll-Free (800) 222-4700
Local (260) 432-8176
Fax (260) 432-1758
E-mail us

Telephone hours:
9-9 Mon-Thu, 9-8 Fri, 9-7 Sat EST

Retail Store hours:
9-8 Mon-Fri, 9-7 Sat EST

HACKER SAFE certified sites prevent over 99.9% of hacker crime.

© 2010 Sweetwater Sound Inc. All rights reserved. Please read our Terms of Use and Privacy Policy. Site Map | Links | Downloads | Press Releases