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Digidesign Premium Support Assurance - ICON or Venue
Extended Support Plan for Pro Tools ICON or Venue Systems


 

ItemID: SAICONPrem  
SALE PRICE:
$4,399.00

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We have already placed orders for this new item, and ensured that they are prioritized to take advantage of the manufacturer's earliest shipments. Pre-order with us now, and we'll send it to you as soon as the first batch arrives at Sweetwater.
 
Payments as low as $132/ mo.

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PRODUCT DESCRIPTION
 
Extended Tech Support!
From time to time, we all need a little support. In the unlikely event that you encouter problems with your Pro Tools system, Digidesign is here to help! Digidesign currently offers all customers complimentary technical support by telephone for a fixed period of time up to a maximum of 12 months dependent on product. Digidesign Support Assurance agreements will extend standard complimentary telephone-based technical support for an additional year. A Support Assurance agreement gives you the peace of mind for having access to industry-leading technical support for 12 months for a fixed fee, rather than having to wait for emails to be answered or to pay for Premium Access lines. This is a Support Assurance Plan for ICON or Venue System plus installed options (Audio Interface, Sync I/O, MIDI I/O and Digi-supported software and plugins).

Digidesign Premium Support Assurance 24/7 Features:
  • Toll-free ProAxess 800 Line
  • Priority access to senior support staff 24 hours a day, 7 days a week all year round
  • Virtually no hold time during business hours
  • Calls returned within 15 minutes during non-standard business hours
  • All-inclusive coverage for all hardware and software in a system
  • 30% discount on non-warranty repairs
  • Complimentary compatible software upgrade and updates (when available during agreement term)
  • Priority handling of upgrade orders
  • Coverage for additional systems can be purchased at a discounted price