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Digidesign Premium Support Assurance - Digi 002
Premium Support for Digi002 and Installed Options


 

ItemID: SA002Prem  
SALE PRICE:
$650.00

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Always In Stock! You can be using this software shortly after placing your order thanks to Sweetwater's partnership with Digidesign. At Sweetwater, you don't have to wait for a box to arrive at your door - as soon as we process your order with Digidesign, your software will be authorized and ready to download.
 
Payments as low as $20/ mo.

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PRODUCT DESCRIPTION
 
Extended Tech Support!
From time to time, we all need a little support. In the unlikely event that you encouter problems with your Pro Tools system, Digidesign is here to help! Digidesign currently offers all customers complimentary technical support by telephone for a fixed period of time up to a maximum of 12 months dependent on product. Digidesign Support Assurance agreements will extend standard complimentary telephone-based technical support for an additional year. A Support Assurance agreement gives you the peace of mind for having access to industry-leading technical support for 12 months for a fixed fee, rather than having to wait for emails to be answered or to pay for Premium Access lines. This is a Support Assurance Plan for the Digi002 and installed options.

Digidesign Premium Support Assurance 24/7 Features:
  • Toll-free ProAxess 800 Line
  • Priority access to senior support staff 24 hours a day, 7 days a week all year round
  • Virtually no hold time during business hours
  • Calls returned within 15 minutes during non-standard business hours
  • All-inclusive coverage for all hardware and software in a system
  • 30% discount on non-warranty repairs
  • Complimentary compatible software upgrade and updates (when available during agreement term)
  • Priority handling of upgrade orders
  • Coverage for additional systems can be purchased at a discounted price