Personalized Gear Advice
Sweetwater Sales Engineers are a world-class team of music-gear experts dedicated to you.
Buy with confidence
Sales Engineers are as passionate about music gear as they are about helping you.
They know gear inside and out, and they’re musicians just like you. Your friendly Sales Engineer is professional, highly trained, and here to help you find the right gear for your music — whether you are a beginner or an expert! Great deals and advice you can trust are only a call or a click away.
(800) 222-4700Why Do We Call Them Sales Engineers?
The term Sales Engineer was created to help our customers understand that the person helping them is much more than a typical sales associate. In fact, most of our original salespeople owned a music studio or worked as a studio engineer, and the level of first-hand gear knowledge they brought to customers was unlike anything else available to the public at that time.
Sales Engineers today are just as experienced and even more highly trained. With an intensive 13-week gear immersion through Sweetwater University — in addition to extensive personal backgrounds as music and pro audio professionals — Sales Engineers today have even more training, resources, and education to help customers reach their music goals.
Studio Engineer
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Sales Engineer
7 Reasons Why You Need a Sales Engineer
1 The Right Gear, Every Time
Your Sales Engineer will always recommend the right piece of gear based on your unique setup, goals, and budget.
2 Gear Questions Answered with Authority
Sales Engineers live and breathe gear! You can trust their advice because of their extensive gear knowledge, ongoing weekly training, close relationships with vendors, and hands-on access to the latest and greatest gear.
3 Musicians Helping Musicians
Get your gear advice from people who’ve been there — on stage, on tour, or in the studio. Sales Engineers have the perfect experience to help music makers of all skill levels find the right gear.
4 Insider Access to the Latest Gear
Your personal Sales Engineer is your backstage pass to new and noteworthy gear. No more endless web surfing for important answers and advice — just give us a call!
5 Real Relationships, Real Trust
Your Sales Engineer is a committed partner in your musical journey. It’s hands-on customer service with personalized attention that is straight to the source — your Sales Engineer is here for you!
6 Deals You Can’t Find Anywhere Else
From special savings and bundles to limited offers, when you shop with your personal Sales Engineer, you can be confident you are getting the best value every time.
7 You Are Our Top Priority
Need help checking out? Have a question about your free 2-year warranty? Looking for something that isn’t in stock? Call, email, or even text your Sales Engineer.
Hear the Feedback
What Our Customers Are Saying
Thousands of positive reviews reaffirm our continued dedication to customer service at Sweetwater. Hear what our customers are saying about their personal Sales Engineer.
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Tips & Advice from Sales Engineers
Expert Advice Starts Here
Like you, we love spending time in the studio, on the stage, and everywhere in between. Take a look at quick tips, gear articles, and videos straight from the minds of Sweetwater Sales Engineers.
Looking for more great Sales Engineer tips and advice? Find thousands of articles and videos on tons of gear at inSync — Sweetwater’s leading resource for daily music-gear news and product research.
Contact Us
Connecting Is Easy
From beginners to rock stars, millions of music makers rely on our Sales Engineers’ expertise to help achieve their musical goals — no project is too big or small.
(800) 222-4700Sweetwater Careers
Think you’ve got the chops to be a Sales Engineer?
Looking for a stable and rewarding career in the music industry? Sales Engineers are music makers, recording artists, sound professionals, and gear experts dedicated to helping our customers. You’ll provide in-depth knowledge of gear from live sound to instruments to pro audio.
“Every day I get to come in and sell amazing music gear alongside all my best friends. It’s a dream come true.”Nitish Kulkarni, Sweetwater Sales Engineer
We’re looking for:
- Hardworking gearheads
- People passionate about gear, people, and music
- Experts in the music industry
- An entrepreneurial spirit
Sweetwater Sales Engineers
